3 of 3 Permanent ITSM Jobs in Oxford

Recruiting, Onboarding, Learning, Platform or another relevant module. Additional qualifications in SAP Integration Suite, SAP Activate, project management, Agile delivery, enterprise architecture or IT service management are desirable. #J-18808-Ljbffr ...

grounding in hardware, software, and basic network troubleshooting Familiarity with Active Directory covering user and group administration, plus practical exposure to at least one ITSM platform such as Freshservice, ServiceNow, or Jira Service Management Strong written and verbal communication skills, a sharp eye for detail, and the confidence to manage ...

focus groups, and training sessions both virtually and in-person with groups ranging from 5-100+ participants ITSM & Self-Service : Understanding of IT service management principles and experience implementing self-service technologies and knowledge management solutions Business Case Development : Ability to build compelling business cases that articulate ROI, productivity ...