ITSM Job Trends in Oxford

IT Service Management (ITSM)
Oxfordshire > Oxford

The table below provides summary statistics and salary benchmarking for jobs advertised in Oxford requiring ITSM skills. It covers permanent job vacancies from the 6 months leading up to 4 November 2025, with comparisons to the same periods in the previous two years.

6 months to
4 Nov 2025
Same period 2024 Same period 2023
Rank 30 32 36
Rank change year-on-year +2 +4 +25
Permanent jobs citing ITSM 1 8 7
As % of all permanent jobs in Oxford 0.48% 2.66% 2.41%
As % of the Processes & Methodologies category 0.53% 3.02% 2.51%
Number of salaries quoted 1 2 7
10th Percentile - - £39,800
25th Percentile £30,500 £31,250 £47,750
Median annual salary (50th Percentile) £31,000 £32,500 £55,000
Median % change year-on-year -4.62% -40.91% +3.77%
75th Percentile £31,500 £33,750 £57,500
90th Percentile - - -
Oxfordshire median annual salary £34,500 £32,500 £55,000
% change year-on-year +6.15% -40.91% +57.14%

All Process and Methodology Skills
Oxford

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Oxford.

Permanent vacancies with a requirement for process or methodology skills 187 265 279
As % of all permanent jobs advertised in Oxford 90.34% 88.04% 96.21%
Number of salaries quoted 140 146 221
10th Percentile £25,705 £35,000 £38,750
25th Percentile £36,250 £46,250 £47,500
Median annual salary (50th Percentile) £51,750 £62,500 £57,500
Median % change year-on-year -17.20% +8.70% +15.00%
75th Percentile £68,750 £79,688 £75,000
90th Percentile £75,500 £95,000 £85,000
Oxfordshire median annual salary £45,000 £55,000 £55,000
% change year-on-year -18.18% - +8.17%

ITSM
Job Vacancy Trend in Oxford

Historical trend showing the proportion of permanent IT job postings citing ITSM relative to all permanent IT jobs advertised in Oxford.

ITSM job vacancy trend in Oxford

ITSM
Salary Trend in Oxford

Salary distribution trend for jobs in Oxford citing ITSM.

Salary distribution trend for jobs in Oxford citing ITSM

ITSM
Co-Occurring Skills & Capabilities in Oxford by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
General
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) 2nd Line Support
1 1 (100.00%) 2nd Line Support Technician
1 1 (100.00%) IT Support
1 1 (100.00%) IT Support Technician
1 1 (100.00%) IT Technician
1 1 (100.00%) Support Technician
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server 2019
Processes & Methodologies
1 1 (100.00%) Customer Service
Quality Assurance & Compliance
1 1 (100.00%) Cyber Essentials
1 1 (100.00%) Cyber Essentials PLUS
1 1 (100.00%) ISO/IEC 27001
System Software
1 1 (100.00%) Active Directory