Service Desk Team Lead
- Hiring Organisation
- Crestwave Solutions
- Location
- Oxford Circus, Greater London, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £42000/annum + excellent benefits
client, a very successful Managed Service Provider in Central London are looking to hire a 1st Line IT Team Leader. This is an exciting opportunity to lead a dynamic team in a fast-paced help desk environment. This is a fully office based role (5 days … week). Key Responsibilities: Lead and Motivate: Manage a team of 1st Line engineers to deliver exceptional service, ensuring SLA-driven resolution of client tickets. Enhance Team Collaboration: Foster teamwork by encouraging input and proactive solutions from team members. Oversee Daily Operations: Monitor workload ...