Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
implementation of client infrastructure & servers Diagnosis and resolution of issues and tickets Regular site visits to customer sites across the Oxfordshire area Skillset: MicrosoftWindows Server 2016 -2022 Microsoft desktop OS Windows10 and 11 Professional Macos, Apple IOS, Android (Desirable) MS Active Directory more »
provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot more »
specified below is more important than experience in a similar role. Essential Strong face-to-face customer service skills. Strong practical knowledge of Windows desktop operating systems (primarily Windows10). Strong problem solving and troubleshooting skills. Good understanding of workstation hardware. Good practical … MacOS. Basic IT security concepts. Basic understanding of, and some exposure to virtualisation technologies. Basic understanding of print management solutions. Basic understanding of Windows deployment technologies e.g., MDT. Basic understanding of software and hardware asset management concepts. Basic understanding of SharePoint online. Planet Recruitment acts as an employment more »