Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1stline and some 2nd line support. Troubleshoot and resolve common IT issues such as password resets, software installations, and basic hardware malfunctions. Escalate more complex More ❯
Chipping Norton, Oxfordshire, South East, United Kingdom
Owen Mumford Ltd
Owen Mumford are looking to hire a talented 1stLine Support Engineer! Could this be your next role? Scope: The 1stLine Support Engineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the networked and roaming associates of Owen Mumford. … Acting primarily in a 1stline support capacity, resolving issues in person, over the phone or via remote connectivity. The role is varied and requires a real team player who can manage their time efficiently and prioritise or escalate technical issues to ensure a prompt closure. Key Responsibilities: Daily monitoring of the Incident Management system Constant monitoring … of any unclaimed/changed tickets to ensure timely resolution Provide 1stline technical support to all Owen Mumford UK offices Take ownership and respond to all tickets with urgency Escalate more complex calls when required Assist with the ongoing management of the Hardware Asset Register Ensure Active Directory for Users & Computers management is up to date More ❯
1stLine Support Engineer £20-£26k + company bonus Chipping Norton 25 days holiday - buy 10 back, Benefits: Flexi-time (37.5 hours per week). 25 days annual leave (with the opportunity to earn loyalty days with length of service). Holiday purchase scheme (up to 10 days purchased per holiday year). Enhanced Family … for our future as we help to shape the progress of the healthcare industry by bringing pioneering concepts and solutions to life in an accountable and sustainable way. The 1stLine Support Engineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the networked and roaming … associates of the client. Acting primarily in a 1stline support capacity, resolving issues in person, over the phone or via remote connectivity. The role is varied and requires a real team player who can manage their time efficiently and prioritise or escalate technical issues to ensure a prompt closure. Key Responsibilities: Daily monitoring of the Incident More ❯