1 of 1 DemandTrendPermanent Case Management Jobs in Oxfordshire

Microsoft Dynamics 365 Manage CRM architecture, permissions, workflows, and business automation Oversee data governance, quality control, and GDPR compliance Drive the integration of CRM with finance, events, and volunteer management systems Deliver training and user documentation to support organisation-wide adoption Support the development of engagement models and journey mapping using CRM data Provide actionable insights through custom reporting … Skills & Qualifications Essential Proven experience managing and developing Microsoft Dynamics 365 CRM Strong understanding of CRM architecture, integrations, and business automation Experience with data governance , GDPR compliance, and consent management Skilled in translating business needs into CRM functionality Confident communicator with experience in training and stakeholder engagement Desirable Experience in the charity or non-profit sector Knowledge of Power … Platform , Customer Insights , or Dynamics 365 Marketing Familiarity with case management, supporter engagement, or fundraising systems Benefits 10% employer pension contribution (with 5% employee contribution) Life assurance from day one Access to Employee Assistance Programme Flexible hybrid working (3 days per week in office) A meaningful role with real impact in a national organisation supporting vital communities More ❯