2 of 2 Permanent Customer Retention Jobs in Oxfordshire

provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools … more: Role Overview We're looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle-from lead generation through to retention and upsell. Reporting into the Head of Marketing, you'll work closely with Digital Marketing, Product Marketing, and Sales teams … ensuring data integrity, segmentation accuracy and platform optimisation. Develop and maintain lead scoring models and lifecycle stage definitions to enhance targeting and nurture journeys. Identify and deliver improvements across customer touchpoints to enhance the user journey and drive conversion. Work with Sales and Marketing managers to enrich and extend our prospect data and get that into HubSpot in a More ❯

+ Bonus) Hours: 37.5 hours per week (Monday - Friday with flexible working) Experience: Technology Consultancy, Media Consultancy, Website Development Agencies, Customer Success Management, Client Satisfaction, Account Management, Client Retention Opportunity: Thompson & Terry Recruitment are very excited to working with an innovative Oxford based technology business, who, as a result of their growth, are looking to recruit an … Account Consultant to join their high performing team. As a Key Account Consultant, your main responsibility will be to maintain and develop relationships with existing clients. While ensuring excellent customer satisfaction and working proactively to prevent problems, the successful Key Account Consultant will also develop a close understanding of client’s needs to ensure that their needs are continually … provide to their talented workforce, it is really important that you already feel confident holding business level conversations at C-Suite level, providing true innovation as part of the customer journey. The successful Key Account Consultant will be inquisitive and curious to truly understand the challenges and objectives of every client, with a passion for building excellent customer More ❯