1 to 25 of 40 Permanent Customer Service Jobs in Oxfordshire

Turn IT on are looking for a Sales Support/Purchasing Executive who has a flair for sales support a passion for providing exemplary service to our customers to join our Procurement team. turn IT on is a vibrant and people focused business, and this is an excellent opportunity … supply of quotation, production of sales order and purchasing of products. Working closely with our projects, technical and installations teams to offer first class service to our customers. Based in the Witney head office, you will work within the Procurement team, reporting to the Procurement Manager. Our ideal candidate … education IT sector, be an exceptional communicator, used to liaising with internal and external customers; and understand and practice the key principles of good customer service. You will have excellent attention to detail, ensuring quotes are generated accurately in our CRM system, that these are converted effectively to sales more »

Customer Service Representative Oxford (onsite) IT Support Services £22,000-£24,000 (DOE) A well established IT Support Services company is looking for an experienced Customer Service Representative to join their team on a full-time basis. You will be joining a team of 5 Customer Service Advisors providing advice on computer repairs and sales enquiries. Responsibilities: Handling incoming customer queries Resolving issues to management (Customer Support Team Lead) Maintain client details, processing payments, maintaining CRM Raising tickets/closing tickets Maintain customer information on database Account creation/new user … setups Skills: Microsoft Office- Excel/Word/Outlook Knowledge of CRM tools Customer Service Experience (1-2 years) If this is something you'd be interested in, can you please apply now and I will be in touch to discuss the role further. In Technology Group Ltd more »

Customer Service Representative Oxford (onsite) IT Support Services £22,000-£24,000 (DOE) A well established IT Support Services company is looking for an experienced Customer Service Representative to join their team on a full-time basis. You will be joining a team of 5 Customer Service Advisors providing advice on computer repairs and sales enquiries. Responsibilities: Handling incoming customer quer... APCT1_UKTJ more »

Job Title: Field Machinery Engineer Division: phs Wastekit Oxford Purpose of Role Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLAs. Service level agreements are agreed and … set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery. Customer Service To liaise with the call controllers and Field Service Supervisors to provide the … best service to the customers. The engineer is expected to help plan their daily work to maximize customer service, achieve the highest standards and productivity using electronic and verbal communications as appropriate. The engineer should always try and take ownership of engineering issues so that the customer more »

An opportunity within leading global connectivity solutions provider to join as a Team Leader for their Customer Service and Demand Planning within their Aerospace & Defence Business unit. The Customer Service and Demand Planning Team Leader will be responsible for: Ensuring that all internal and external customers … are properly serviced and according to the CSM stated service metrics. Completing BABTEC root cause analysis Process monthly departmental SAP reports and staff follow-ups Complete customer surveys and questioners when needed. Efficiently resolve all customer escalations by working with internal teams and divisions. Review weekly the … cancellation requests from CSR and other internal partners. Review incoming orders for accuracy of price, part number, quantity and contractual obligation. Perform all sales service order entry and support functions in accordance with published procedures. Manage monthly global meetings with outside sales. Compile global forecast needs for the division more »

Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to their Managed … Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication skills, with a proven track record of problem solving, and providing first-class customer service. … Responsibilities: Deliver an exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line with SLAs more »

1st Line Support Consultant, Kidlington, £20,000 - £25,000 Our client are a leading IT Managed Service provider in Oxfordshire and are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Consultant to join their expanding team. The successful candidate will join a busy, friendly team … and be responsible for providing a first-class, customer-centric service to clients. The ideal candidate will already have experience of working in a Managed Service environment, be proactive and have impeccable communication skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line more »

IT Service Desk Lead Location: Oxfordshire Salary: £35k Would you like to become involved in an exciting and fulfilling opportunity to design and develop technical solutions in support of various key government agencies? Joining a team dedicated to delivering cutting-edge, secure solutions for clients in defence, emergency services … and put your skills to the test, we would be very interested in discussing further with you. Our client is an industry leading managed service provider who are actively searching for an IT Service Desk Lead to join their team in the Oxfordshire area. The successful candidate will … be acting as Shift Lead and your primary role will be providing guidance, support and coaching to a dedicated team of Service Desk Analysts, operating a 24 x 7 shift rota. Benefits: Annual professional and training development plan. Hybrid/flexible working. Accrue additional holidays after 2- and more »

conversions right in the heart of the Oxfordshire countryside. We are looking for a Receptionist to join us, ideally you will deliver friendly efficient customer service and create a warm and welcoming atmosphere for all our customers and visitors while also undertaking a range of other sales support … the growth of the business Support the sales team, by contacting customers, generating quotes, and updating the CRM in a timely fashion Help drive customer retention, with a focus on continuous improvement of the overall customer journey Actively work on the existing customer base to renew existing … agreements Deliver excellent customer service at all times Knowledge & Skill Requirements Excellent telephone skills High degree of accuracy Analytical and be able to understand reporting Strong excel skills Demonstrated ability to prioritise issues Must be able to deal with technical product information Ability to build strong working relationships more »

contribute to our continued success. The company prides itself on delivering efficient IT solutions to over 400 clients nationwide, with a focus on exceptional customer service and lasting client relationships. As they expand, they are looking for a well-presented, customer-focused, and personable individual, like you … to the highest standards. Are you the right person for the job? 4-5 years in a similar role Proven ability to form lasting customer relationships Expertise in remote and on-site support Technical skills should include: Windows/Microsoft Focus: Azure, Office 365, Intune, Serverless deployments Cisco Expertise … you expect in return? Company pension Employee discount Flexible schedule Private Health Care Group Life Eligible for profit-share after 12 months of continuous service If you are a dedicated IT professional with a passion for technology and exceptional customer service, click “APPLY” now! Your data will more »

contribute to our continued success. The company prides itself on delivering efficient IT solutions to over 400 clients nationwide, with a focus on exceptional customer service and lasting client relationships. As they expand, they are looking for a well-presented, customer-focused, and personable individual, like you … to the highest standards. Are you the right person for the job? 4-5 years in a similar role Proven ability to form lasting customer relationships Expertise in remote and on-site support Technical skills should include: Windows/Microsoft Focus: Azure, Office 365, Intune, Serverless deployments Cisco Expertise … you expect in return? Company pension Employee discount Flexible schedule Private Health Care Group Life Eligible for profit-share after 12 months of continuous service If you are a dedicated IT professional with a passion for technology and exceptional customer service, click “APPLY” now! Your data will more »

Service/Engineering Coordinator Due to additional customer demand, a manufacturer of specialist equipment based in Witney require a Service/Engineering Coordinator. The company have an experienced team covering the UK and a customer base throughout the UK, Europe and Africa. You will be part … of a small but skilled team, who focus on product quality and quality of service to their customers. You will be responsible for the provision and delivery of equipment to customer sites, plus the coordination and supply of skilled service and commissioning engineers. Duties also include the … booking of customer and supplier visits, providing quotations to customers and prospective customers, assessing and collating reports, along with elements of materials, stock control and purchasing. Good communication skills are key, along with an engineering or technical aptitude. Previous materials control, parts experience or customer service experience more »

currently seeking a highly motivated individual to join their team as an IT Support Apprentice. The apprentice's primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine … run business, extremely friendly, approachable and efficient. Nothing is too much trouble. You can be confident that you will receive the highest standard of customer service from the moment you book that initial pre valuation check all the way through to completion. The role: Possible start date: 01.07.2024 … IT issues and ensure that SLA's are met Keep customers informed of the status and progress of tasks and update tickets Complete other service-related tasks as required by your manager Attend all learning events and complete all apprenticeship assignments to a good standard, and on-time The more »

information regarding the potential new suppliers - add to database if necessary Requirements We are looking for an exceptional individual who is passionate about healthcare, customer service and delivering excellence. You don't need to have worked in Market Research or Field Work before, previous administration or customer service experience would be great. If you tick all of the boxes below, please apply online today: You will be a highly organised individual An excellent communicator with great interpersonal skills Highly attentive to detail Excellent at collaboration and team working Benefits Teams who play together, stay together more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

a contribution in a vibrant environment while growing their careers. Join our global team and grow with us. Job description: Are you a Field Service engineer working primarily in the pharmaceutical or biotechnology industry? Do you have strong electrical and mechanical knowledge? If so, this could be a great … visiting customers throughout the wider Northern Europe region (United Kingdom, Ireland and Nordics) on a periodic basis. Grow with us Your Responsibilities Travel to customer sites to install equipment Train customers on the use and operations of instruments Service and maintain complex mechanical systems, troubleshoot instrumentation Assist with … Specialists, Technical Specialists, Engineers, Sales Help customers and get feedback from them Required profile: A qualification in mechanical, electrical, mechatronics, bioengineering Experience as a service engineer in the pharmaceutical or biotechnology industry Experience working on capital or robotic equipment would be beneficial Strong customer service skills and more »

full-time Technical Support Consultant based Mandatory Requirements 3+ years Oracle PLSQL experience Database development and design experience Logical and analytical problem-solving skills Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients 1+ years Microsoft .Net development experience VB.net … mature company To become part of a hardworking, dedicated small team To be a proactive member of a company who are solely focused on customer satisfaction 23 days holiday annually Death in service cover Full training on our highly competitive Credit Management software will be provided if you more »

As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering where … be Oxford to Swindon. This role offers an exciting opportunity to contribute to the growth and success of Krcher by providing first class professional service and support for industrial cleaning equipment. Krcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction … Krcher offers a dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Krcher brand, embodying more »

speak directly with Owners on a regular basis to review and update descriptions, review photos and suggest updates to ensure properties meet or exceed customer expectations. Showcasing your talent in problem-solving and rapport building, this is the perfect opportunity for those looking to make a real difference for … our property portfolio. Generating reports and sharing with our owners Making suggestions on upgrades and improvements to make sure the property meets or exceeds customer expectations. Supporting owners to resolve issues and make updates where required, to meet the grading or improve the grading. Advising owners where it is … visits for new owners joining our portfolio. Provide both written and verbal feedback to owners on quality and compliance issues and incorporate feedback from customer reviews. Assisting with the production of a Property manual for each new Property Responding to and resolving in-house guest issues which come through more »

find out more about the opportunities available. Services attending include... Urgent Care Pathway -Oxford Crisis Resolution Home Treatment Team Urgent Care Pathway - Street Triage Service Learning Disability and Autism Hospital@home team (LDA H@H) Cotswold House Oxford, Adult Eating Disorders, Warneford Hospital NHS Oxfordshire Talking Therapies District Nursing … progression Access to tailored individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Competitive pension scheme Lease car scheme Cycle to work scheme Employee Assistance Programme … venue** Tickets, Tue 11 Jun 2024 at 14:00 | Eventbrite Person Specification Skills Essential Strong communication and interpersonal skills Experience Essential Previous admin or customer service experience Skills Essential Good computer skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act more »

As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established time lines. Job … SQL, HTML, CSS, XML, and JSON. Familiarity with Salesforce CRM. Extensive exposure to SaaS platforms. Must be willing to work variable Several years previous Customer Service or IT Support is a Ability to thrive in a dynamic and fast-paced environment. Exceptional communication skills, both written and verbal. more »

Role Division: Field Service Based: Field Based (Oxford/Milton Keynes areas) Reporting to: Regional Service Manager Contract: Perm, Full time We have an exciting opportunity that has arisen for a Field Service Technical Specialist based in the mentioned area. Applicants will already reside in the area … think through problems in a logical manner to enable speedy and accurate resolution of issues Excellent communication and interpersonal skills to ensure first class customer service What we can offer you Salary (Competitive) 25 days holiday (All statutory bank holidays relevant to regional country) - 1 extra day after more »

of Oxford pension scheme Travel Pass Loan: A discounted travel scheme is available. Cycle to Work Scheme/Bike Loan. On site cycle repair service at discounted rates. Sports Facilities: Access to the University Sport club. University Card: for discounts in shops, cafes and restaurants and University Leisure facilities … to demonstrate possession of the skills and qualities specified below is more important than experience in a similar role. Essential Strong face-to-face customer service skills. Strong practical knowledge of Windows desktop operating systems (primarily Windows 10). Strong problem solving and troubleshooting skills. Good understanding of more »

sales operations. The prime focus will be to support the sales team in the day to day running of client accounts, proving excellent client service and handling any issues that may arise in a proactive manner. You will share a passion for providing a great client experience and a … best-in-class service. You will be comfortable providing sales support, customer service and procurement services. Responsibilities of the Business Development Manager Processing a high volume of product orders with distribution and suppliers Managing distribution deliveries and liaising with logistics team Liaising with third party couriers to arrange more »

As an Internal Sales Engineer, you will play a crucial role in supporting the sales process by providing technical expertise, product knowledge, and exceptional customer service to their clients. Your responsibilities will include: Developing and maintaining relationships with existing and potential clients to ensure customer satisfaction and … generate new sales opportunities Preparing and delivering technical presentations and product demonstrations to clients Assisting the sales team in identifying customer needs and providing suitable solutions Preparing sales quotations and proposals Collaborating with other internal teams to ensure seamless execution of projects Keeping up-to-date with industry trends … technical support to clients before, during, and after the sales process The successful candidate will possess strong engineering knowledge, excellent communication skills, and a customer-focused mindset. You should have experience in the maintenance and mechanical engineering sectors, and be comfortable working in a fast-paced sales environment. For more »