10 of 10 Permanent Customer Service Jobs in Oxfordshire

Role: Deputy Service Desk Lead (Shift Based) Salary: £30,000 - £32,500 Location: Shrivenham (Hybrid - 1 Week On-Site, 1 Week Remote) Network IT are supporting a fast growing organisation seeking a Deputy Service Desk Lead to help oversee day to day Service Desk operations … shift-based environment. You will play a key role in supporting the Shift Leader, guiding a team of Service Desk Engineers, and ensuring customer focused, high quality technical support delivery across all incoming incidents and requests. This is an excellent opportunity for an experienced Service Desk professional ...

benchmarks and recommendations for improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through … sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure upgrades ...

Service Desk Engineer - Bicester Up to £37,000 PA plus excellent benefits Opportunity for an IT Support Analyst/Service Desk Engineer to join a well-known organisation undergoing significant technology transformation. A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country. … work within a small, highly capable team, responsible for providing technical support to a variety of different end-users whilst maintaining exceptional levels of customer service and keeping in line with SLA's. You will have the support of an experienced 3rd line Infrastructure team and various third ...

love helping customers and have the patience to listen and solve customer problems to provide customer satisfaction, then this role helping us bring brilliant broadband and digital happiness to our customers may be the role for you. This is a Customer Service based role, with … members of the team exceed this. You will learn about our broadband products and services and then help our customers recontract and upgrade their service and equipment. You will learn to collaborate with our sales, marketing, and customer operations teams to help improve our customer retention. ...

based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date ...

based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date ...

based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date ...

advising budget holders. Excellent communication and interpersonal skills. Strong attention to detail, problem-solving, and project management abilities. Team-oriented with a focus on customer service and collaboration. Desirable Criteria Experience in a cultural or heritage environment. Knowledge of Oracle financial systems. Understanding of VAT regulations. Why Join ...

innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity ...

based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping click apply for full ...