1 to 25 of 33 Permanent Customer Service Jobs in Oxfordshire

Position: Service Desk Technician Location: Oxford (Hybrid working, 3 days per week in the office, 2 days working from home) Salary: £26,437 - £43,519 per annum (dependent on experience) Hours: Monday - Friday (09:00 - 18:00) Experience: IT Support, Service Desk, Helpdesk, Technical Support, Customer Service … Services, IT Technician The Opportunity Thompson & Terry Recruitment are delighted to be working with our long-standing client, who are looking to recruit a customer-focused and enthusiastic Service Desk Technician to join their growing team. As a Service Desk Technician, you'll be the first point ...

Title: Customer Support Engineer Location: Whitney Salary: £30,000 - £33,000 Hours: 8am-4:40pm Mon – Thurs/8am-1pm Fri Role Purpose The Customer Support Engineer provides technical support to customers and assists with service activities throughout the product lifecycle. The role supports customers with troubleshooting … repairs and technical enquiries while working closely with Engineering, Manufacturing, Test and Service teams to deliver excellent customer service. The successful candidate will develop a strong product understanding and contribute to improving customer satisfaction by providing timely technical assistance and maintaining accurate service records. Key Responsibilities ...

summary The post holder provides skilled technical support within a defined service area, contributing to safe, efficient, and reliable service delivery. Operating with general supervision, they apply practical expertise and established technical procedures to complete routine and moderately complex tasks within their specialist remit. The role supports service … systems, or processes appropriate to the environment. Main duties of the job Technical Task Delivery Equipment, Systems & Process Support Information Recording & Data Quality Communication & Customer/Service User Support Operational Support & Service Efficiency Team Contribution & Development About us The Key Medical Practice is owned and operated ...

Technical Support Engineer to join our Quantum Design Oxford team at Tubney Woods, providing timely, accurate and practical support to customers and field service colleagues around the world. In this role, you will be a key point of contact for the Global Customer Service helpdesk, managing technical … enquiries, resolving incidents, supporting repairs and service activities, and helping build the knowledge resources that enable excellent customer support. What you will be doing as a Technical Support Engineer Act as the first point of contact for Global Customer Service helpdesk enquiries. Manage, maintain and actively ...

accounts spanning multiple industries while developing new business opportunities. You will sell complex solutions, requiring a consultative and value-driven sales approach to understand customer needs and create tailored proposals to close opportunities.Primary ResponsibilitiesStrategic Account ManagementDevelop and implement effective territory sales plans to consistently meet and exceed revenue targets … uncover customer needs and create and maintain a network of stakeholder relationships across several personas.Build comprehensive account strategies that identify cross-sell and upsell opportunities to grow account revenueManage existing account relationships while prospecting for new business opportunitiesIdentify key account stakeholders and implement strategies to grow and expand relationshipsCreate ...

Security Service & Installation Engineer Oxford £35,000 – £42,000 DOE + Excellent Benefits Benefits Include: Company van & fuel card Travel time paid after 30 minutes Performance bonus scheme Standby allowance & call-out rota Overtime opportunities Mental health & wellbeing support 23 days annual leave + bank holidays, increasing … Ongoing manufacturer training & professional development Genuine career progression within a growing business Join a Company That Invests in You Are you an experienced Security Service & Installation Engineer looking to join a company where your skills are recognised and your career can thrive? Our client is a long-established, highly ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

this an ideal opportunity to build a long-term career within the rapidly growing industry. Duties & Responsibilities Prepare competitive quotations and lead times for customer projects. Operate a range of 3D printing technologies, while scheduling production builds. Consult with customers to understand project requirements and recommend appropriate solutions. Provide … engineers and existing customers, including benchmark parts and product guidance. Remove support structures, prepare, finish and quality-check completed models prior to dispatch. Ensure customer orders are completed accurately and delivered within agreed timescales. Assist with the operation of metal additive manufacturing systems where appropriate, based on experience ...

enjoy uncovering opportunities, growing customer accounts and delivering genuine value through consultative sales? Are you looking to join a growing IT MSP where you'll have the autonomy to shape client relationships, influence commercial growth and make a real impact? If so, we'd love to hear from you. … privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years' experience and partnerships with Microsoft, Barracuda, KnowBe4, Exclaimer and Webroot, we've built a reputation for professionalism, technical excellence ...

enjoy uncovering opportunities, growing customer accounts and delivering genuine value through consultative sales? Are you looking to join a growing IT MSP where you'll have the autonomy to shape client relationships, influence commercial growth and make a real impact? If so, we'd love to hear from you. … privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years' experience and partnerships with Microsoft, Barracuda, KnowBe4, Exclaimer and Webroot, we've built a reputation for professionalism, technical excellence ...

change management process.Creating and maintaining accurate records of Infrastructure services and assets, including documentation.Implementation of technical solutions to meet specification and changes contributing to service improvement and systems management.Participation in Service Transition process and activities.Working within a team or independently to create and implement technical changes.Identifying service inadequacies and contributing to the Customer Service Improvement Plan.Maintaining understanding of current and emerging infrastructure technologies.Working closely with CSOC in the event of received intelligence or Cyber-Attack.Any other duties commensurate with the grade or deemed appropriate by the Local Chapter Lead or Product Owner.Typical Routines:Responding ...

join a leading brand and start your career in IT Support. The opportunity offers the chance to learn and develop skills in IT Service Desk whilst also completing weekly online learning which, upon completion/passing will lead to achieving a recognised certification. The role is a 2 year … also public transport available. Day to day: Provide first-line IT support via telephone, email and in person. Log, categorise and prioritise incidents and service requests using the IT Service Management (ITSM) system. Troubleshoot hardware, software and basic network issues. Escalate complex issues to second or third-line ...

opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based … Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards ...

based sales team providing expert assistance, troubleshooting with strong communication skills to develop and build on existing relationships. Duties Respond promptly to dealer and customer inquiries via phone, email, or chat, delivering clear and effective technical support. Diagnose and resolve technical issues related to products or services, guiding dealers … existing dealers with new technical information or training a new dealer who is now retailing our product. Maintain detailed records of both dealer and customer interactions, issues, and resolutions using Microsoft Office tools Excel, Word and CRM. Manage service tickets efficiently, prioritising tasks based on urgency and impact. ...

documents) • Able to work in a global, multicultural environment • Able to influence and build relationships at all levels of staff • Must demonstrate a proactive, customer-focused attitude and understand the fundamentals of customer service • Exceptional analytical and problem-solving skills, i.e., root-cause analysis • Ability to manage ...

presence to all building users, creating a welcoming and professional environment across the client site. Role Summary: Reporting to the Senior Workspace Ambassador, this customer-facing role is responsible for owning designated floors and surrounding areas to ensure the best possible workplace experience. The successful candidate will work closely … with colleagues, customers and suppliers, providing outstanding service while supporting facilities, workplace and technology initiatives. A flexible approach, strong communication skills and the ability to use initiative are essential within this fast-paced environment. Key Responsibilities Have total ownership of designated floors and surrounding areas to ensure the best ...

provide support & training and documenting business processes/requirements.This is a highly visible role which will require the successful candidate to deliver excellent internal customer service to a range of stakeholders. If you have strong experience in improving financial data & system processes within an ERP platform ideally Dynamics ...

organisational skills. Strong Microsoft Office skills, including Outlook, Word and Excel. Excellent attention to detail and accuracy. A professional and confident telephone manner. Strong customer service and communication skills. The ability to prioritise a varied administrative workload. A proactive, can-do attitude with a willingness to support ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

Surrounding areas £36k-£42k doe Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: ·Intruder Service Experience (Galaxy would be beneficial) ·Fire Knowledge (Advanced, kentech and morley would be useful) ·Knowledge of Intruder alarms ·Excellent customer service skills … wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: ·Company Vehicle ·Mobile Phone ·Stand ...

technical and pedagogical concepts clearly A passion for IT and a strong technical background A self-motivated approach and a commitment to delivering outstanding customer service What We Offer: Salary: £32,000 £40,000 per annum, Bonus scheme based on target achievement, Full-time permanent position, Enhanced ...

processes, documentation and day-to-day operational efficiency. About You You'll be a hands-on IT professional with strong troubleshooting skills and a customer-focused approach. You'll enjoy working closely with users while also developing your infrastructure knowledge and contributing to technical improvement projects. Skills & Experience Previous …/IP, DNS, DHCP, VPNs and VLANs. Experience supporting Windows desktop environments and business IT infrastructure. Strong problem-solving skills with excellent communication and customer service. Ability to prioritise workloads and manage multiple support requests. Experience using IT helpdesk or ticketing systems. Desirable Skills Google Workspace administration. VMware. Veeam ...

member of the Day Treatment unit (DTU) and provide a comprehensive administrative support to the DTU nurses and service based at the Churchill Hospital and is efficiently managing the processes underpinning: management of our databases (EPR, ARIA) chemotherapy delivery across day services, helping with patient query's and booking … potentially on another site. To have a clear understanding of our policies and procedures and to participate in the implementation of unit polices and service development. Ensure all trust systems are up to date with patients' details as required while complying with the Data Protection Act. Maintain key links ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action, we're trusted … work for, join us on our journey! Role Overview As Senior Project Delivery Manager, you will take ownership of leading the successful delivery of customer implementation projects from initiation through to completion, ensuring delivery aligns with the agreed project scope, timeline, as well as customer and business objectives. ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action - we're trusted … efficiently and deliver exceptional experiences for their customers. As part of that commitment, we're delivering a major global initiative to upgrade thousands of customer systems to the latest software and firmware standards. We're looking for a Deployment Consultant to join us on a 6-month fixed-term ...