19 of 19 Permanent Customer Service Jobs in Oxfordshire

priorities Uses initiative and is comfortable making decisions Has strong problem-solving abilities Is professional, reliable and discreet Enjoys working independently Has previous administration, customer service, PA, office support or inbox management experience (preferred but not essential) What's on Offer? Flexible part-time hours (15-20 hours … please. Other suitable skills and experience includes Office Administrator, Administrator, Administrative Assistant, Business Support Administrator, Office Assistant, Executive Assistant, Personal Assistant (PA), Team Administrator, Customer Service Administrator, Customer Support Administrator, Communications Administrator, Enquiries Administrator, Receptionist, Office Coordinator, Business Support Coordinator ...

Field Service Engineer, Laboratory Automation Systems Overall Earnings Circa £50,000 Basic Salary £40,000 to £44,000 Bonus 10% Company Car or Car Allowance Pension (5% employer contribution) Healthcare Phone, Laptop and iPad 27 Days Holiday Plus Bank Holidays Company Credit Card The Role – Field Service Engineer … Laboratory Automation Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory diagnostics systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Responsibilities: Provide high-quality on-site IT support across four school sites, consisting of two primary schools and two secondary schools. Manage incidents and service requests from receipt through to resolution and closure. Provide server, network, desktop and cloud-based technical support. Diagnose and resolve technical issues, with … strong focus on first-time fix. Support Microsoft 365, Windows devices, networking, wireless, printing and education-specific systems. Ensure service level agreement standards are met. Provide exceptional service to staff, students and other stakeholders. Keep accurate records of all support activity and site information using IT service ...

environment or as a member of an internal IT support team looking for their next step. You should be passionate about providing exemplary customer service. Main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure Provide level 2 server, network and desktop technical … support, diagnosing customer issues and providing a high level of first time fix Supporting the implementation of cloud solutions Incident and problem management - taking over from 1st line engineers where escalation is required Provide exceptional service support to internal and external customers To ensure service level agreement ...

Trainee Service Technician/Delivery Driver (lates) Oxfordshire area About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving … licence and a can-do attitude, we want to hear from you. We are looking for a dedicated Trainee Service Technician/Delivery Driver to join us, working Monday to Friday across Oxford and the surrounding areas, feeding from our Thame service location. The Benefits - Starting salary ...

Fully Onsite, Part time Location - OX3 9DU Contract - 29th June - 4th October Working days - Fri, Sat, Sun Main Purpose of Job To provide a customer focused Help Desk service, supporting the needs of the John Radcliffe Hospital, dealing accurately with all client/customer requests, and managing … complaints in a sensitive and efficient manner. Main Duties & Responsibilities Receive and process customer requests in a timely manner, monitoring all requests to completion of work, in accordance with the service level specification. This is both via phone and emails. Ensure that the relevant information is accurately logged ...

opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based … Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards ...

experienced Fire & Security Engineer to join their growing engineering team across the reading and M4 corridor region. This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

client-facing role responsible for resolving high-level technical issues, supporting client infrastructure, and contributing to changes. This role operates within a structured MSP service environment, requiring adherence to ticketing processes, SLAs & utilisation targets, while maintaining a high standard of customer service and technical output. In this ...

portfolio of commercial contracts and continued business growth, this opportunity offers long-term stability, career development, and the chance to work across a varied customer base. This role would suit a motivated engineer looking to join a professional organisation that invests in its people and provides excellent support, training … fault-finding across a range of fire and security systems. • Completing scheduled preventative maintenance visits in line with client requirements. • Attending reactive breakdowns and service requests within agreed response times. • Diagnosing system faults and implementing effective repair solutions. • Identifying equipment requiring replacement or further remedial works. • Accurately completing service ...

including intruder alarms, CCTV, and fire alarms. This position offers an excellent opportunity to work in a dynamic environment where technical expertise, reliability, and customer service are highly valued. The role requires a proactive approach to system maintenance, troubleshooting, and ensuring compliance with safety standards, all while providing … exceptional service to clients across the South West. Minimum of 4 years experience in fire and security systems, with demonstrable expertise in intruder alarms, CCTV, and fire alarm servicing Must possess a valid UK driving licence Strong understanding of system installation, service, and maintenance procedures Excellent problem-solving ...

Line Service Desk Engineer, Oxford, COR7593 Looking to join a growing IT services business where you'll have real influence, work with a broad range of technologies, and be part of a close-knit team? Do you enjoy solving complex technical problems, supporting customers directly, and getting involved … infrastructure projects? If so, this could be the perfect next step in your career. The Role As a 3rd Line Service Desk Engineer, you'll act as a senior escalation point for technical issues across a varied client base, taking ownership of complex incidents through to resolution. ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action - we're trusted … efficiently and deliver exceptional experiences for their customers. As part of that commitment, we're delivering a major global initiative to upgrade thousands of customer systems to the latest software and firmware standards. We're looking for a Deployment Consultant to join us on a 6-month fixed-term ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action, we're trusted … level programming languages such as C. What you'll do Design and develop robust, scalable container based voice services that operate reliably within customer on-premise environments. Support the ongoing maintenance and evolution of existing systems, balancing technical improvements with business priorities. Design and deliver iterative improvements and migration ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action, we're trusted … accurate, organised and up to date. Salary Salary range: £58,000 - £63,000 Benefits 25 Days Holiday + Bank Holidays (increases with years of service) Option to buy or sell 5 days holiday each year Sick Pay - 8 weeks full pay, 4 weeks half pay Life Assurance - (4 times ...

Description: Digital Business Analyst | Oxford (Hybrid) | £55,000 (12-Month FTC) Are you a customer-focused Business Analyst who thrives on creating seamless online experiences? We are looking for an engaging, confident Digital Business Analyst to join our team on a 12-month fixed-term contract. This … transition and data migration away from disjointed legacy systems into one unified ecosystem. Enhancing Guest Services: Expanding system capabilities to support high-touch customer services Cross-Functional Collaboration: Acting as the critical bridge between technical delivery consultants and business teams to ensure features align perfectly with operational needs. What ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action - we're trusted … must be based in the UK and have the legal right to work. What we're looking for You have a background in Technical Customer Support Previous experience working with linux - you're comfortable navigating a filesystem, familiar with command-line tools. Experience working with typical network and troubleshooting ...