Head of IT Service
Oxford, Oxfordshire, United Kingdom
Ellison Institute, LLC
efforts to drive long-term, sustainable innovation to meet humanity's most enduring challenges. We are seeking a Head of IT Service with significant and demonstrable experience with building and leading an IT service team within a large enterprise organisation. Reporting into the IT Director, you will be responsible for delivering an exceptional, white-glove IT support experience to users at all levels-scientists, researchers, technical specialists, institute leadership and operational staff alike. This is a pivotal role within the IT team, overseeing the helpdesk function that is the entry point … are underpinned by robust ITIL practices and aligned to our strategic and operational goals. Key Responsibilities: Leadership and Team Management Lead and develop the IT Helpdesk team across all tiers (L1, L2, L3) ensuring seamless end-to-end support of the highest quality. Build a team to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: