2 of 2 Permanent Incident Management Jobs in Oxfordshire

governance, risk and assurance activities, ensuring clear reporting, effective escalation and risk‐informed decision‐making at executive level Maintain Aurora’s Information Security risk management framework and risk register, ensuring key risks are identified, prioritised, communicated and addressed appropriately Provide assurance to internal and external stakeholders that Aurora … operating model Partner with Legal and other relevant stakeholders on data protection, customer and supplier due diligence, contractual security commitments and third‐party risk management Help define how security responsibilities and capabilities are allocated across Aurora’s technology, legal/compliance and business functions, ensuring clear accountability, effective challenge ...

monitoring and reporting tools to ensure backup success and performance Assist with onboarding new customers and participate in disaster recovery testing exercises Service Desk & Incident Management Handle backup-related incidents and service requests via a ticketing system Investigate common failures and escalate where appropriate Maintain accurate documentation … exposure to backup solutions across Azure, AWS, and Microsoft 365 Assist with protecting SaaS platforms and implementing backup policies Governance & Documentation Follow structured change management processes Contribute to technical documentation, risk assessments, and incident analysis On-Call Participate in a rotating on-call schedule (approx. 1 week ...