meets established service level agreements (SLAs). Provide detailed shift reports to the Head of IT Service Management highlighting team performance, common issues, and any incidents of note. Continuous Improvement: Proactively identify areas for processimprovement and recommend solutions to enhance service delivery. Continuously enhance technical knowledge and stay up to date with the latest industry trends More ❯
Banbury, Oxfordshire, United Kingdom Hybrid/Remote Options
Chiltern Railways
threats. Serve as a subject matter expert in vulnerability management for incident response and risk assessments. Oversee patching compliance and report/escalate vulnerabilities for remediation. Security tooling and ProcessImprovement Manage the deployment of new security tools, ensuring existing tools are maintained and tuned. Identify gaps, implement enhancements, and drive automation for continuous improvement. Integrate tools with More ❯
Hook Norton, Oxfordshire, United Kingdom Hybrid/Remote Options
Chiltern Railways
threats. Serve as a subject matter expert in vulnerability management for incident response and risk assessments. Oversee patching compliance and report/escalate vulnerabilities for remediation. Security tooling and ProcessImprovement Manage the deployment of new security tools, ensuring existing tools are maintained and tuned. Identify gaps, implement enhancements, and drive automation for continuous improvement. Integrate tools with More ❯
Reading, Oxfordshire, United Kingdom Hybrid/Remote Options
Project People
external legal spend is managed efficiently. Oversee the work of external lawyers, ensuring delivery aligns with agreed strategies, standards, service levels, timelines, and budgets. Support the development and continual improvement of processes and policies, with a focus on leveraging relevant legislation (including the Electronic Communications Code). Facilitate project activities and deliverables across all sites. Collaborate closely with property … remaining organised, efficient, enthusiastic, and resilient. Capable of working in a rapidly changing environment with complex and occasionally challenging relationships. Desirable Skills and Experience: Experience managing large property portfolios. Processimprovement and change implementation. High-volume dispute resolution and litigation. Health & Safety and regulatory experience. Telecommunications industry knowledge. Familiarity with the Electronic Communications Code. To apply for the More ❯
Maintain accurate records of orders and returns Support the sales team with operational tasks Monitor stock levels and coordinate replenishment Prepare reports on service performance and KPIs Assist with process improvements and system updates Profile B2B Customer Service & Operations Executive - Chinese Speaking, Reading: Previous experience in B2B customer service or operations Strong communication and interpersonal skills Speak Chinese and More ❯
documentation and user-support materials Ensure compliance with cyber security policies and practices. Escalate issues to third parties or vendors as needed. Mentor junior team members and contribute to processimprovement initiatives. Provide user training as requested Required Skills & Experience Proven experience in Microsoft application and device support for Windows estates. Possess active UK NPPV & SC Clearance Working More ❯
setting. This role requires a proactive, professional, and personable approach, coupled with excellent organisational, communication, and analytical skills. This position is responsible for embedding a culture of quality, ensuring process control, and maintaining compliance with ISO 9001 standards while driving excellence across manufacturing processes. Key Responsibilities Quality Management Manage the full documentation of the ISO 9001 certified quality system. … Facilitate 3rd party certification audits and liaise with relevant bodies. Ensure adherence to company policies, processes, and procedures, reviewing them regularly. Collaborate with management teams on process improvements and report to senior leadership. Maintain registers and documentation to ensure processes are followed. Oversee design quality standards, procedures, and specifications. Lead bi-annual management review meetings. Health and Safety Implement … leadership. Training, Procedures, and Quality Maintain robust training matrices and ensure staff have necessary skills. Oversee training documentation for manufacturing and service teams, reviewing regularly. Audit documentation to verify process accuracy, including work-in-progress travellers, drawings, and kits. Manage change requests and assess impacts on processes. Maintain CAR/NCR registers, conduct reviews, and report trends. Spot-check More ❯
you will collaborate with technical teams to deliver highly automated, secure and scalable platforms that support software delivery at pace. Key Responsibilities: Strategy and Planning Define and deliver platform improvement initiatives to enhance reliability, scalability, and developer experience. Promote DevOps best practices across teams, including Salesforce-specific workflows and deployment strategies. Evaluate feasibility of platform/process improvements … Collaborate with software engineering, IT operations, and security teams to deliver robust technical solutions. Partner with Salesforce developers, admins, and architects to align DevOps practices with platform capabilities. Continuous Improvement and Innovation Drive continuous improvement initiatives to enhance delivery speed and reliability. Support execution of the DevOps Transformation Roadmap, including Salesforce DevOps maturity. Documentation and Governance Maintain comprehensive More ❯
you will collaborate with technical teams to deliver highly automated, secure and scalable platforms that support software delivery at pace. Key Responsibilities: Strategy and Planning Define and deliver platform improvement initiatives to enhance reliability, scalability, and developer experience. Promote DevOps best practices across teams, including Salesforce-specific workflows and deployment strategies. Evaluate feasibility of platform/process improvements … Collaborate with software engineering, IT operations, and security teams to deliver robust technical solutions. Partner with Salesforce developers, admins, and architects to align DevOps practices with platform capabilities. Continuous Improvement and Innovation Drive continuous improvement initiatives to enhance delivery speed and reliability. Support execution of the DevOps Transformation Roadmap, including Salesforce DevOps maturity. Documentation and Governance Maintain comprehensive More ❯
Reading, Oxfordshire, United Kingdom Hybrid/Remote Options
AWE
dashboards on a determined frequency, enabling automation and/or self-service wherever possible. Processes: Support in the development of system processes and provide system insight to the wider process framework documentation. This could include development of work instructions, training/guidance documents and procedures. Who are we looking for? We are seeking a Systems Support Specialist to become … can be provided. Educating audiences on systems usage and reporting methodology. Analysing the data and providing relevant and comprehensive narrative. Experience supporting S2C and CLM processes is a plus Process improvements & support on larger enterprise projects/initiatives You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to More ❯