MSP - 2nd Line Support Engineer
- Hiring Organisation
- Oscar Associates (UK) Limited
- Location
- Oxfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £28,000
with customers and building broader technical experience within an MSP-style environment. The Role You will be supporting a range of clients across Microsoft, desktop, server, networking and cloud environments. The role will involve fault diagnosis, ticket ownership, system maintenance and working closely with customers to ensure issues … also be opportunities to get involved in wider technical enquiries, project-related work and continuous improvement across client environments. Responsibilities Providing telephone, email and remote support to customers Diagnosing and resolving desktop, server, cloud and network issues Supporting Microsoft 365, Exchange, Windows desktop and Windows Server environments ...