2 of 2 Permanent Resource Allocation Jobs in Oxfordshire

investigation consistency, and customer outcomes. What you will do Lead day-to-day MDR operations, overseeing case queues, analyst workloads, SLA performance, escalations, and resource allocation to ensure consistent service delivery. Guide and review incident investigations, validating findings, assessing business impact, recommending response actions, and ensuring appropriate escalation ...

points regarding their current systems, to be able to explore software solutions that would work for them Collaborate with the wider team to plan resource allocation and scope for upcoming projects, ensuring projects are delivered successfully in a timely fashion Finalise project deadlines and ensure the wider team ...