Operations Director - Oxford
Oxford, Oxfordshire, United Kingdom
Onewelbeck
and support HR procedures Ensure mandatory and guest experience training is up to date Performance Management and Governance Ensure departmental KPIs and service levels are met Manage staffing and resource allocation for efficiency Maintain governance frameworks compliant with CQC standards Guest Experience and Service Delivery Oversee guest experience policies and feedback channels Engage with patients and visitors to … service improvements Compliance and Health & Safety Lead on GDPR and data protection compliance Ensure health and safety legislation and policies are followed Coordinate mandatory training across departments Financial and Resource Management Manage budgets, revenue, and costs Oversee self-pay pricing, patient accounts, and insurer payments Own digital tools and manage system upgrades Business Development and Strategic Contribution Support new … initiatives Experience/Qualifications/Skills Essential Senior operational management experience in healthcare or similar regulated environment Degree or postgraduate qualification, or significant management experience Financial management skills and resource planning experience Strong literacy, numeracy, and IT skills Experience in data analysis and business development Knowledge of risk management, governance, and health and safety regulations Leadership skills to implement More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: