8 of 8 Permanent Service Delivery Jobs in Oxfordshire

what they do, great staff retention and greater company buy-in from the team. As part of this strategy, the more staff learn via official courses, the better the service and the more we reward them. Primary Purpose The Security Lead is both the client-facing strategist and the internal accountable owner of security within the MSP. They lead … continuous improvement, and keep the MSP's security practice relevant through ongoing training, certifications, and emerging threat awareness. While day-to-day execution is delegated to Security Analysts and service teams, the Security Lead owns security end-to-end: identifying risks, embedding controls, and ensuring compliance is demonstrable. Key Responsibilities Client-Facing Lead Quarterly Security Reviews (QSRs), presenting patch … risk registers. Define and evolve gold-standard security "whitepapers" for projects and BAU. Sign off security requirements for project scope/designs that impact compliance or frameworks. Collaborate with Service Delivery Manager and Project Delivery Manager to ensure security is embedded in BAU, change control, and project execution. Monitor and report on client posture metrics (e.g., Microsoft More ❯

include partner development, clinician onboarding, and participation in governance committees. Operational Leadership Lead non-clinical operational services to ensure safety, efficiency, and quality Build proactive, engaged teams responsive to service demands Maintain visible leadership and facilitate communication across departments Workforce Leadership and Development Attract, develop, and retain high-performing teams fostering a positive culture Provide line management, coaching, and … support HR procedures Ensure mandatory and guest experience training is up to date Performance Management and Governance Ensure departmental KPIs and service levels are met Manage staffing and resource allocation for efficiency Maintain governance frameworks compliant with CQC standards Guest Experience and Service Delivery Oversee guest experience policies and feedback channels Engage with patients and visitors to … promote positive experiences Gather feedback for service improvements Compliance and Health & Safety Lead on GDPR and data protection compliance Ensure health and safety legislation and policies are followed Coordinate mandatory training across departments Financial and Resource Management Manage budgets, revenue, and costs Oversee self-pay pricing, patient accounts, and insurer payments Own digital tools and manage system upgrades Business More ❯

cloud accounting technology stack, enhancing internal processes, and advising clients on best-in-class digital solutions. You'll play a central role in shaping the firm's technology-led service delivery and driving innovation across core service lines. Responsibilities: Review and assess cloud accounting software systems (including the core tech stack such as Dext, Xero, and Syft More ❯

major digital transformation. With a strong reputation and a values-driven culture, this not-for-profit entity supports a diverse membership base and is committed to innovation, collaboration, and service excellence. Your new role As the organisation's first Head of IT, you'll shape and deliver a long-term IT strategy aligned with business priorities and digital transformation … a senior IT leadership role, ideally within a small/medium-sized business or not-for-profit environment* Proven track record of leading IT transformation, simplifying infrastructure, and improving service delivery* Strong understanding of system integration, data governance, and cybersecurity* Experience managing internal IT teams and external vendors/service providers* Strategic thinker with a hands-on … approach to delivery* Skilled communicator, able to engage both technical and non-technical audiences* Strong project management skills and experience in change delivery* Positive, solution-focused mindset aligned with organisational values* Full UK Driving Licence and access to a vehicle for travel if required What you'll get in return * Hybrid and flexible working* 30 days holiday plus More ❯

focused risk assessments. Own security governance processes, ensuring compliance with frameworks such as Cyber Essentials, ISO27001, and NIST . Oversee patching, vulnerability management, and internal infrastructure security. Collaborate across service delivery, project, and account management teams to embed security consistently. Mentor and develop Security Analysts, ensuring certifications and knowledge remain current. Translate complex technical risks into actionable business More ❯

on a hybrid basis! This is an excellent opportunity for an experienced infrastructure specialist to support and enhance large-scale cloud and network systems, contributing to critical IT projects, service upgrades, and digital transformation initiatives. The Opportunity As a Cloud Infrastructure Engineer, you will be responsible for the management, optimisation, and support of global cloud infrastructure services within a … structured IT Service Management framework. You'll work with a variety of technologies including Azure, VMware, Docker, and Kubernetes to ensure performance, security, and scalability across hybrid environments. Your role will include implementing automation and monitoring solutions, contributing to disaster recovery and business continuity planning, and ensuring compliance with operational and security standards. You'll collaborate with internal teams … Operating across multiple regions, it employs a diverse workforce and delivers services that impact business continuity worldwide. You'll be joining a forward-thinking IT function that values structured service delivery, operational stability, and continuous improvement. Benefits 25 days holiday 10% pension contribution Private medical insurance What's required of the Cloud Infrastructure Engineer? Strong experience in supporting More ❯

and support a small in-house team. What You'll Do Own and stabilise BAU for on-prem infrastructure, networks and legacy apps, ensuring availability, performance and security. Lead service delivery and suppliers; coach a core team of 5 to clear priorities and measurable SLAs. Uplift governance and compliance (GDPR); progress Cyber Essentials Cyber Essentials Plus and lay … be hands-on when needed. Strong Microsoft 365/Azure and SaaS know-how plus deep on-prem experience; able to discuss code/integrations and data flows. Proven service, supplier and budget management with clear, commercial stakeholder communication. Security-first mindset with experience hardening estates and preparing for certifications. Why Join Shape BAU and help architect a modern More ❯

Identify and pursue new business opportunities within the technology industry. Build and maintain strong relationships with clients and stakeholders. Collaborate with internal teams to ensure client satisfaction and seamless service delivery. Monitor market trends and competitors to identify areas for growth with prospects. Negotiate contracts and agreements to secure profitable deals. Profile The successful Business Development Executive will have More ❯