16 of 16 Permanent Service Delivery Jobs in Oxfordshire

Title: MRO Service Delivery Manager (Civil) Job Type: Permanent Industry: Aerospace Job Location: Oxfordshire Salary: Negotiable Depending on Experience **Due to the nature of this position, the successful candidate must be able to obtain DBS and undergo Security Clearance** Profile – MRO Service Delivery Manager (Civil … global leader in the design and manufacture of rotary aerospace systems used around the world. They are currently looking for an MRO Service Delivery Manager (Civil) to join their team. Candidates will have the opportunity to work in an environment where investment is continuous and substantial, technology ...

This is a role for someone who takes ownership, builds structure, and makes service delivery something the business and its customers can genuinely rely on. Westbase.io operates across three core service delivery pillars: Staging and Configuration, Field Services, and NOC Services (delivered via Westbase 24/… . As the business scales, structured service governance, commercial delivery discipline, and repeatable project management are becoming critical to how we grow and retain customers. The Service Delivery Manager is a central role within the Service and Technical Directorate. ...

Service Delivery Manager (6 Month Fixed Term Contract) Work Arrangement: Hybrid, Abingdon, England, United Kingdom Contract Type: Temporary (6 month fixed term contract) The Role As Service Delivery Manager, you'll be responsible for the end-to-end delivery of services for nominated customer accounts … ensuring service performance meets agreed SLAs and customer expectations. You will work closely with internal delivery teams, third-party suppliers and customer stakeholders to ensure services run smoothly, issues are resolved quickly, and opportunities for improvement are identified and delivered. You will also act as a senior escalation ...

/deskside support agents. This role is central to Aurora’s IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high-performing team … customer-focused IT culture committed to excellence. You will oversee the resolution of local IT issues ensuring support requests are resolved within agreed Service Level Agreements (SLAs) to minimise business disruption. Additionally, you will manage the full lifecycle of end-user devices and IT assets, from onboarding to decommissioning ...

energy management solutions. Supporting customers across the commercial, healthcare, manufacturing, education and office sectors, the organisation is recognised for delivering innovative technologies and exceptional service standards. As part of its continued growth, the company is looking to appoint a Controls Technician to join its field-based engineering team. This … diagnostic tools and engineering drawings to commission and repair systems Maintaining and developing technical knowledge across control systems and related technologies Collaborating closely with Service Desk, Sales and Operations teams to ensure effective project delivery and customer support Producing service reports and documentation relating to completed ...

Westbase.io is seeking a Service Delivery Manager to own the end-to-end delivery experience across Staging and Configuration, Field Services, and NOC Services. You will chair service reviews, manage expectations, and drive structured governance and project delivery frameworks. This is an ownership role with … cross‐functional collaboration and a focus on measurable delivery outcomes. You’ll coordinate with Technical, Pre‐Sales, Field Services, and NOC teams, leverage Jira Service Management, #J-18808-Ljbffr ...

time | Hybrid The University of Oxford is seeking an exceptional Director of IT Services to lead the teams responsible for delivering technology infrastructure, project delivery and customer-facing IT services across one of the world's most prestigious and influential institutions. This is a rare opportunity to join Oxford … will lead a resource of over 350 FTE and be responsible for: Leading Oxford's Infrastructure Services, Customer Services, Software Solutions and Programme & Project Delivery functions. Shaping and delivering the University’s digital vision and operating model, and provide collaborative leadership across the digital ecosystem driving the transition ...

solutions to scale ideas from lab to society. Explore more at www.eit.org. Your Role: At EIT we are seeking a proactive, process driven IT Service Desk Manager. The IT Service Desk Manager is responsible for leading and continually improving EIT Oxford’s IT Service Desk, ensuring … responsive, professional and high-quality support experience. As the primary entry point into IT, the Service Desk handles incidents, requests, support and guidance, with this role accountable for maintaining operational excellence and a white-glove user experience. This operational role requires strong Service Desk leadership experience, practical knowledge ...

make sure that the ITIL practices and processes needed for Crown business to function and succeed are running smoothly. In your role as a Service Owner and as a technical contact within the Service Delivery Team, you will make sure best practices are adhered to. The EISS … rules covering Sarbanes Oxley and the ITIL Processes defined in the EISS ISO Quality Manual. Contribute to continuous improvement of the project and support delivery processes. Act as Service owner. Required Education and Qualifications A bachelor’s degree in an Information Technology subject (or similar) Certified in ITIL ...

application defects and applying workarounds. The application support role also includes deploying application updates, patches and hotfixes. Availability Management - oversee the hosting and platform service to ensure compliance with our availability and performance SLA commitments. This will include ensuring event logs, error logs and alerts are proactively monitored … responded to mitigate the risk of a service issue. In the event of a platform or hosting issue provide technical expertise and leadership to provide the fastest possible recovery of service. Continual Service Improvement – Ensure that the tools, products and skills associated with hosting and service delivery ...

involved. So, what are you actually taking ownership of? You'll lead the Group Information Security and Cyber Operations function, owning the development and delivery of the cyber security strategy and roadmap. That spans cyber operations and incident management; security risk, governance and compliance; cyber resilience and business continuity … matters most. This isn't happening in isolation. You'll sit on the IT Senior Leadership Team, alongside the Group Heads responsible for Architecture, Service Delivery, Software and End User. Your influence will extend beyond your own function. You'll contribute to the direction of the wider ...

presentations to communicate results to internal and external stakeholders Support the development & testing of other analysis and simulation tools to improve product performance and service delivery. Qualifications 3 years of experience Has developed complex models & simulations in MATLAB/Simulink, ideally using meteorological data, of involving networks/communications ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … experienced Manager, Software Engineering (SRE) to lead a team focused on improving the reliability, scalability, and operational maturity of Sophos cloud services and engineering delivery systems. In this role, you will lead a team distributed across the U.S. and Canada. The team is responsible for production reliability, operational readiness ...

Ellison Institute of Technology (EIT) seeks an experienced IT Service Desk Manager to lead Oxford's IT service desk and drive continual improvement in user support and service delivery. Reporting to the Head of IT Services, you will own day-to-day performance, manage the team, implement ...

responsible for the systems that manage geotechnical testing data, sample tracking, reporting and operational workflows. Your work will directly support the delivery of Geo-data used in major offshore wind, energy transition, infrastructure and marine projects worldwide.This is much more than a traditional IT support role. You’ll work … proactive mindset with a passion for continuous improvement and process optimisation.* The ability to manage competing priorities while maintaining a high standard of service delivery.\\*\\*About Us\\*\\**Who we are*Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will ...

keeping system naming and device profiles current. Prepare and deliver regular reports, including monthly KPI reporting, and identify opportunities to improve system utilisation and service delivery. Develop and maintain troubleshooting guides and other practical support materials for equipment and system issues. Training & Clinical Support Deliver operational BloodTrack Tx, blood … decision-making and a proactive approach to resolving issues. Ability to build effective customer relationships and collaborate across clinical, technical and commercial stakeholders. A service-focused mindset and determination to deliver reliable support in a patient-safety-critical environment. Full driving license. Working Arrangements This position is based ...