8 of 8 Permanent Service Delivery Jobs in Oxfordshire

become the Operations Director of one of the fastest-growing IT MSPs in the country. Reporting to the Managing Director, you'll own our service delivery engine, leading Service Desk, Regional Technical Teams, and Projects to ensure a seamless, high-quality experience for our customers. This … embed a culture of continuous improvement while ensuring our services meet the evolving demands of the education sector. Role: Operations Director, Director of Service Delivery, Head of Operations, Service Delivery Director, IT Operations Director, IT Service Delivery Director Location: Offices in Oxfordshire and Buckinghamshire. ...

Delivery Manager UK Based – Remote/Hybrid Working £85,000 - £95,000 A leading and rapidly growing technology consultancy is seeking an experienced Delivery Manager to join its Service Delivery leadership function. This is a key operational leadership position suited ideally to a candidate with strong … Microsoft Business Central delivery experience and proven people management responsibility. Previous management experience is essential, as the successful candidate will lead multiple delivery teams while ensuring operational stability, quality, and consistent customer outcomes across complex ERP programmes. Delivery Manager Key Responsibilities Provide day-to-day leadership ...

Operations Director MSP (UK-wide) Salary: On application The Opportunity Our client, a leading Managed Service Provider (MSP) specialising in delivering IT services and technical projects to schools nationwide, is seeking an experienced Operations Director . This is a strategic, hands-on leadership role driving operational excellence across service delivery, technical teams, and project delivery. Reporting directly to the Managing Director, you will play a key role in shaping scalable, efficient operations that support growth, improve customer experience, and strengthen the delivery of managed IT services to over 5,000 schools across the UK. Key Responsibilities ...

ourProjectsTeam. You will playa central rolein planning, tracking, and coordinating IT and telephony projects across a diverse client base, ensuring on-time, on-budget delivery that meets or exceeds client expectations. Responsibilities: Coordinate end-to-end delivery of IT infrastructure and managed service projects Develop andmaintaindetailed project … Coordinate user training scheduling and go-live support activities in collaboration with the technical team Contribute to internal reporting, including project pipeline tracking and delivery metrics for management review Assist in onboarding new clients by coordinating internal team activities and ensuring smooth transition from sales to delivery Skills ...

Operations Director MSP (UK-wide) Salary: On application The Opportunity Our client, a leading Managed Service Provider (MSP) specialising in delivering IT services and technical projects to schools nationwide, is seeking an experienced Operations Director . This is a strategic, hands-on leadership role driving operational excellence across service delivery, technical teams, and project delivery click apply for full job details ...

such as insurers, fleet operators, accident management companies, dealerships, and body repair networks. Act as the primary commercial contact for key accounts, ensuring excellent service delivery and customer satisfaction Monitor market trends, legislative changes, and competitor activity to identify new growth areas Represent the company at industry events ...

opportunities within the technology industry. Build and maintain strong relationships with clients and stakeholders. Collaborate with internal teams to ensure client satisfaction and seamless service delivery. Monitor market trends and competitors to identify areas for growth with prospects. Negotiate contracts and agreements to secure profitable deals. Profile The successful ...

Team, supporting a range of MSP clients. The successful candidate will diagnose and resolve IT issues, manage incident queues, and ensure consistent, high‐quality service delivery. You'll act as an escalation point for junior engineers and maintain strong communication with clients throughout the support lifecycle. Key Responsibilities … Serve as an escalation point for Apprentices and Tier 1 Engineers. Log all support interactions accurately and maintain timely client updates. Manage incidents and service requests, ensuring SLAs are consistently achieved. Provide high‐quality technical support to clients across a range of technologies. Assist the Tier 2 Manager with ...