the institute. Ensure services meet agreed SLAs, OLAs, and customer expectations with a white-glove approach. Champion service excellence and user satisfaction through proactive engagement and feedback mechanisms. Incident, Problem and Change Management Act as the owner for Major Incident Management, ensuring timely resolution and effective communication during incidents. … and effectiveness. Drive service reporting, KPI tracking, and continual improvement initiatives. Develop, document, and enforce IT policies and procedures relevant to the service domain. StakeholderEngagement Build strong partnerships across scientific and operational departments to ensure IT services are enabling and responsive. Act as a senior point of … structured problem management. Strong background in leading change management processes across technical teams. Experience maintaining CMDBs and developing knowledge base best practices. Outstanding communication, stakeholderengagement, and leadership skills. Laser focus on service quality, user experience, and continuous improvement. Desirable Skills, Qualifications & Experience: ITIL Expert or Managing Professional More ❯
opportunities for continuous improvement and optimisation Support testing and change management during project delivery Skills & Experience Proven experience in a Business Analyst role Strong stakeholderengagement and stakeholder management skills Proficiency in process mapping and documentation using Visio Excellent requirements gathering and analytical skills Comfortable working with More ❯
Employment Type: Permanent
Salary: £45000 - £55000/annum 6 Month Fixed Term Contract
Abingdon, Oxfordshire, United Kingdom Hybrid / WFH Options
RM Education
skills and capabilities; hold them to account for identifying and delivering opportunities within their remit and collaborating effectively across the business. • Lead and drive engagement with Go to Market goals within the full business, ensuring cross-business communication, awareness, alignment and engagement with plans and activity. External StakeholderEngagement • Act as an ambassador and evangelist for RM within the market. • Establish and manage long term relationships with key customer and market stakeholders. • Act as a senior point of escalation for the team in their engagements with customers, as and when required. Experience You will have proven … in class Go to Market and Growth skills and capabilities, and to lead and inspire others to develop similar. The ability to build strong stakeholder relationships, and passion to represent RM. The ability to lead in a matrix environment, with skills in alignment, collaboration, and joint delivery. The ability More ❯
oxford district, south east england, united kingdom
Resourcing Group
You We're looking for someone confident in bridging the technical and strategic. You'll have experience across data and software architecture, with strong stakeholderengagement skills and the ability to steer complex projects to successful delivery. Essentials: Strong experience designing cloud-native data solutions (AWS or Azure More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Thames Water Utilities Limited
efficient data retrieval. Collaborate with data engineers to integrate GIS applications with broader enterprise data systems, supporting Thames Water's data-driven goals. Collaboration & StakeholderEngagement: Partner with business analysts, GIS architects, and key stakeholders to gather, document, and refine detailed application requirements. Support the GIS Solutions Lead More ❯
oxford district, south east england, united kingdom
Keystream Group Limited
as the primary liaison between the business and IT, they ensure requirements are effectively communicated to relevant teams through established processes. They will lead stakeholderengagement efforts, maintain consistent communication, and ensure a fit-for-purpose communications strategy is in place. Leveraging their expertise, the postholder will manage … stakeholder relationships, align services with business needs, and represent D&T as a responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio … of directorate services, reviewing and adapting service levels to meet stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Computer Futures / SThree Group
and event-driven systems. Microservices & Java: Strong background in microservices architecture and Java-based backend systems. Client facing experience: Experience working with clients, strong stakeholderengagement experience. Ideally some Government or Defence experience is beneficial (Not essential). CI/CD & Automation: In-depth understanding of CI/ More ❯
knowledge sharing. Identify opportunities to generate revenue from data assets and insights while promoting open data initiatives that encourage transparency and sector-wide collaboration. StakeholderEngagement & Communication Collaborate with senior leaders to influence strategic decision-making with data-driven insights. Translate complex data concepts into actionable business strategies. More ❯
effectiveness of sales enablement programs using key performance indicators (KPIs). Provide data-backed recommendations for continuous improvement of sales enablement initiatives. Collaboration and StakeholderEngagement What you need to succeed Experience in sales enablement, product marketing, or a related field Proven experience designing and implementing successful sales … in designing interactive, on-demand learning experiences. Analytical mindset with experience tracking KPIs and deriving actionable insights. Creative thinker with a passion for driving engagement through innovative enablement strategies. One Last Thing OpenText is more than just a corporation; it's a global community where trust is foundational, the More ❯
integrating feedback, and collaborating with multidisciplinary teams to navigate ambiguity effectively. Ability to assess complex situations, adapt quickly, and make informed decisions under uncertainty. StakeholderEngagement Contribute to external reports and publications, author/co-author papers, proposals, presentations and reports, give invited talks, attend project workshops and … share information with technical and non-technical staff, both in writing and orally. Good collaboration skills, able to work in a team environment where engagement and participation are an expected part of successful job performance. Experience Demonstrable laboratory experience manipulating atoms, ions, or molecules with light. Proven track record More ❯
deals. Experience with bid and sales methodologies (e.g., BEMF, Shipley), and a track record of winning competitive tenders. Essential: Strategic sales and account management Stakeholderengagement at senior levels Pipeline development and opportunity qualification Strong commercial and financial acumen Experience delivering digital solutions in secure environments Desirable: Secure More ❯
strategic vision and objectives and that any deviation is agreed, captured and mitigated Translate complex architectural concepts into clear, business-relevant insights to support stakeholderengagement and programme decision-making. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one More ❯
re Looking For • Proven experience supporting business applications in a structured IT environment • Strong understanding of application support, incident resolution, and data quality • Excellent stakeholderengagement and communication skills • Familiarity with ITIL practices or similar IT service frameworks • A general educational background (GCSEs or equivalent experience) Bonus Points More ❯
oxford district, south east england, united kingdom
IO Associates
simulation or digital twin environments. Proven ability to lead complex projects and guide technical teams. Familiarity with DevOps, infrastructure, and distributed systems. Excellent communication, stakeholderengagement, and problem-solving skills. Knowledge of security principles and scalable architecture. JBRP1_UKTJ More ❯
in creating and testing functional specs for Fusion HCM Reports using OTBI and BI Publisher, and supporting advanced report and dashboard development. Experienced in stakeholderengagement across all levels, with strong communication skills for both technical and non-technical audiences, ideally within large organisations or regulated sectors. Familiarity More ❯
incidents, version upgrades, housekeeping, and proactive maintenance. Peer checking: Perform peer reviews of colleagues' deliverables to ensure outcomes follow best practices and meet standards. Stakeholderengagement: Engage with internal stakeholders to understand requirements, define solutions, and agree on the definition of done. Team planning and review: Participate in More ❯
oxford district, south east england, United Kingdom Hybrid / WFH Options
Explore Group
Familiarity with MuleSoft , Order Management Systems (OMS) and RLM ✔️ Excellent communication skills – able to lead conversations, clarify requirements, and explain complex topics simply ✔️ Strong stakeholderengagement, capable of leading design reviews and technical deep dives Contract Details: 📍 Location : Hybrid in Oxford 📅 Start : ASAP 💰 Rate : £500 - £750 outside IR35 More ❯