3 of 3 Permanent Applications Support Jobs in Paisley

however the role is hybrid (2 days a week in the office) In this role you will be working as part of their application support team and will be focusing on the delivery of applications and providing support. Role responsibilities include: Analyse, design and implement changes to … applications to support new and existing business processes Design and develop workflow models Debug workflow failures Business & Data analysis Provide application support to users Required skills: Strong communication skills Desire to learn and ability to multi-task Initiative and problem-solving skills, being able to … work through a problem, try different solutions Application support/triaging Awareness/experience of workflow solutions Advantageous experience: Business knowledge of Life/Pensions/Investment products Experience of working with Sonata Knowledge T-SQL/P-SQL For more information please get it touch More ❯

Application Service Desk Support Analyst Location: Glasgow Contract Type: Permanent Our financial services client, are looking for an ambitious IT professional to join their team. Key Responsibilities: Manage daily operations of business applications. Handle calls and tickets from Outsourcers/users. Maintain supplier relationships. Support incident … IT's vision as the firm's Technology partner. Perform operational activities including incident calls and capacity monitoring. Validate and adjust incident classifications. Support incident management framework and problem management processes. Ensure optimal use of business applications. … Experience: Relevant certifications e.g: CompTIA A+, ITIL Foundation, Microsoft Office Specialist: Associate (Office 365). Experience with ITSM tool - Service Now. Background in application support, service desk, and/or maintenance teams Excellent customer service and communication skills. Strong analytical and problem-solving abilities. Proficient in technical systems More ❯

We're working with a well-established financial services client who is looking to bring on a Salesforce Application Support Analyst to join their growing team. This is a key role within their internal tech function, responsible for maintaining and supporting their Salesforce platform — from complex issue resolution … to small development tweaks and ongoing environment stability. You’ll be acting as the go-to expert for Salesforce application support (3rd and 4th line), owning technical issues and helping ensure a smooth, optimised platform for end users. The focus is more on hands-on analysis and technical … internal teams, providing guidance and ensuring best practice is followed Essential Skills & Experience Proven experience supporting Salesforce applications in a technical or application support capacity Strong troubleshooting and analysis skills, particularly at 3rd/4th line level Experience working in an ITIL-driven support environment More ❯