Permanent Customer Service Jobs in Pembrokeshire

1 of 1 Permanent Customer Service Jobs in Pembrokeshire

Switchboard Business Support Officer (Aberystwyth/Haverfordwest)

Haverfordwest, United Kingdom
Hybrid/Remote Options
Hywel Dda University Health Board
description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The … reports. Digital Services Experience: Familiarity with digital systems, equipment, and software used in healthcare settings. Experience in managing digital communication channels such as intranet, internet, SharePoint, and social media. Customer Service Experience: Strong customer care skills to support users effectively, ensuring they can make the most of digital systems and equipment. Service Management Experience: Experience in … auditing, monitoring, and reviewing work processes to ensure optimum productivity and service effectiveness Other Essential Flexible Approach: Adapts to changing circumstances and requirements Self-Motivated: Able to work independently, taking initiative within the scope of the role. Desirable Welsh Speaker (Level 1) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions More ❯
Employment Type: Permanent
Salary: £27898.00 - £30615.00 a year
Posted: