Service Delivery Manager
Perth, Perth & Kinross, United Kingdom
Equal Approach Ltd
Glasgow Salary: £77,488 - £91,285 and a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available The Role: Service Management within Transmission Digital is a demanding yet rewarding proposition. This pivotal role is accountable for overseeing the delivery of IT and Operational Technology (OT) services across SSEN … Transmission business. It will lead on service management engagements across the entire estate, ensuring that robust service management processes are defined, implemented and continuously reviewed to support business objectives. Balancing the demands of programme and project activity against delivering a consistent and reliable business-as-usual operational service to our customers is critical for success. … You will: Accountable for the Operational Services for all production and non-production IT and OT services, this role manages service providers to ensure delivery against defined Service Level Agreements and Key Performance Indicators. A key responsibility is the strategic development and ongoing maintenance of effective commercial service management practices with external suppliers. Ensure operational readiness More ❯
Employment Type: Permanent
Salary: GBP Annual
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