1st Line IT Support Analyst
- Hiring Organisation
- Think Staffing
- Location
- Perth, Perth and Kinross, United Kingdom
- Employment Type
- Permanent
- Salary
- £26000 - £27000/annum Career prospects - with training
possible, escalate to appropriate support teams and third-party suppliers, as necessary Log & prioritise all incidents, service requests, change requests in our ITSM tool - ServiceNOW Take ownership of customer problems and follow up the status of problems with the customer and communicate progress in a timely manner Perform IT administration … duties as required Maintain IT asset records accordingly Actively participate in Continual Service Improvement Carry out testing when updates are released for our ServiceNow Platform Salary: Basic salary c£26,000 dependant on experience, rising to £27,000 after the probationary period. If you are interested in this position ...