IT Support Engineer
- Hiring Organisation
- vertex-it-solutions
- Location
- Perth, Perthshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
Start date: beginning October 2026 To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service Desk Team and provide in-depth diagnosis and technical resolution of application and administrative IT problems through desk side resolution of technical issues. Undertake … function. Participate in internal meetings, as required, to share and develop knowledge and best practice. Provide ‘end to end’ ownership of all incidents and service requests to ensure that problems are resolved effectively. Be proactive and ensure that regular status updates are provided to open tickets. Build and maintain ...