1 of 1 Permanent User Experience Jobs in Perthshire

peripheral issues. Acting as an escalation point for more complex incidents, you will take ownership of problems through to resolution while ensuring a positive user experience. You will work closely with Service Desk, Infrastructure, and third-line support teams to maintain service levels and support business operations. Key Responsibilities … sharing within the team. Follow established IT service management processes and best practices. Maintain service excellence while meeting agreed response and resolution targets. Skills & Experience Essential Previous experience in a Deskside Support, IT Support, Service Desk, or Desktop Support role. Strong knowledge of Microsoft Windows operating systems. Experience ...