Peterborough, Cambridgeshire, East Anglia, United Kingdom
Corecruitment International
issues and ensure timely resolution. Collaborate with other departments to address customer needs and feedback. Prepare regular reports on team performance and customer feedback for management. Identify opportunities for process improvements and implement solutions. What you need in your locker Proven experience in a customer support or help desk management role. Strong leadership and team management and motivational skills. More ❯
Lynch Wood, Peterborough, Cambridgeshire, England, United Kingdom
Sanderson
Change, so that Change portfolios and strategic programmes deliver good outcomes for Diligenta’s clients and their customers. Work with account and project teams to implement and embed the process frameworks, and advise on root cause analysis and lessons learned, in support of continuous process improvement. Ensure lessons are shared pan account where appropriate.Please note, this opportunity may … about our other benefits What you’ll be doing: Provide assurance of Transformation & Change operational controls, e.g. for account Change portfolios or Transformation programmes, to ensure alignment with standard process frameworks and operational controls Develop account-level client and Diligenta stakeholder relationships Attend internal and client Change Governance Analyse causes of incidents and risk events to understand systemic failings … in the process frameworks, work collaboratively with teams to enhance controls so that similar failings are prevented in future, ensuring good customer outcomes Provide key learning reports for internal and joint governance Evaluate lessons learned with respect to wider impact and feed these into the Enterprise Lessons Learned process Complete Top-Down risk reporting Provide input to Transformation More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
The Collective Network
who are making a real impact in the food industry. If you are seeking: A competitive salary package Stimulating challenges in a growing business The opportunity to make meaningful process improvements then this role could be an excellent fit. About the Role We are seeking an experienced, passionate, and professional ERP System Specialist to join the team. In this … role, you will take ownership of the ongoing maintenance, optimisation, and continuous improvement of the ERP system, ensuring it meets operational needs and drives business efficiency. You will work closely with Operations and Finance teams to investigate material variances, identify root causes, and implement solutions. The role also involves providing user support, delivering training, and driving ERP-related process … to understand and address material cost variances. Track inventory levels and improve accuracy in production areas. Oversee RF scanner functionality and availability. Conduct root cause analysis and lead continuous improvement initiatives. Monitor supply chain and warehouse operations to ensure ERP system accuracy. Lead user training sessions and system optimisation workshops. Manage and resolve ERP service tickets for the site. More ❯