URBN Tech Support Analyst, Peterborough DC
- Location
- Peterborough, England, United Kingdom
approach our work with a sense of community and purpose that sets our brands apart. We love what we do. Role Summary The Tech Support Analyst is responsible for delivering high-quality first and second-line IT support at the Peterborough Fulfilment Centre (PFC), supporting warehouse operations, corporate users … continuous improvement initiatives to improve service quality and user experience. What You'll Need Proven experience in an IT support, second-line support or technical operations role. Strong troubleshooting skills across Windows, macOS, mobile devices, hardware and cloud-based environments. Experience supporting Microsoft 365, Microsoft Azure/Entra ID, Microsoft ...