Network Support Analyst
Peterborough, England, United Kingdom
83zero
Provide Level 2/3 remote network helpdesk support for our client's EAME-based facilities, including factories, offices, and warehouses. Support LAN/WLAN/WAN infrastructure through incident resolution, change implementation, and request fulfilment. Participate in small - scale LAN design projects and assist in delivering infrastructure upgrades and … support and operations, ideally within a Cisco environment. Cisco CCNA certification (required). Cisco IOS upgrades and configuration Cisco router/switch and WLC (Wireless LAN Controller) configuration Network troubleshooting and diagnostics Understanding of DNS, DHCP, and basic firewall principles Network documentation and change management Ticketing systems such as Remedy More ❯
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