Technical Support Engineer
Peterborough, Cambridgeshire, United Kingdom
Syntax Consultancy Ltd
Troubleshooting and resolve user IT issues; escalating when necessary. Collaborate with developers on latest software versions. Learn and adapt to each customer’s specific setup. Create internal knowledge base (Wiki) articles as needed. Experience with helpdesk ticketing systems and customer support. Familiarity with SQL and SQL Management Studio . Excellent problem-solving skills with a proactive learning mindset. Experience with More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted: