Customer Success Manager
- Hiring Organisation
- Janus International Europe Ltd
- Location
- Peterlee, England, United Kingdom
looking for an experienced Customer Success Manager to own the end‐to‐end customer journey for Noke - from contract handover through onboarding, go‐live, adoption, and long‐term success. In this role, you’ll be the primary customer advocate and escalation point , working cross‐functionally to ensure every Noke site … delivers a consistent, high‐quality customer experience . What you’ll be responsible for: Leading onboarding and go‐live execution, including configuration, readiness, and training (virtual & onsite) Acting as the main escalation point and trusted customer partner Running regular check‐ins to drive adoption, manage risk, and ensure customer satisfaction ...