2 of 2 Permanent Azure Jobs in Petersfield

team members Familiarity with ticketing systems and incident management processes Technical Skills (Desirable) Experience in some of the following is beneficial (not all required): Azure or AWS cloud Windows Desktop configuration and support Windows Server support Microsoft 365/Office 365 Microsoft Exchange Active Directory administration VMware Citrix Networking ...

function * Managing one internal IT technician * Improving ticket triage, prioritisation and communication * Managing external IT suppliers, MSPs and specialist partners * Supporting Microsoft 365, Azure, Entra ID, networking and core infrastructure * Providing hands-on technical support where needed * Supporting system updates, changes and service improvements * Improving IT processes, reporting … operations, IT service management, infrastructure management, service delivery or senior IT support. Essential experience includes: * IT operations or senior IT support management * Microsoft 365, Azure and Entra ID * General networking knowledge, including TCP/IP, DNS, DHCP, firewalls, WAN and LAN * Supplier, MSP or contractor management * Improving IT processes ...