2 of 2 Permanent Microsoft 365 Jobs in Pickering

Ownership & Service Excellence: Provide prompt, high-quality, 1st and 2nd line support across all sites, owning technical issues through to resolution to minimise disruption to frontline care. Cloud and M365 Ecosystem Management: Maintain the stability, security, and integrity of our entire Microsoft 365 environment (Exchange, Teams, SharePoint Online). Deployment and Security Focus: Configuration and secure deployment … To succeed in this role you must have: Proven, dedicated experience in a 1st/2nd line IT support or Technician role. Proficiency in administering and supporting the full Microsoft 365 stack (Exchange, SharePoint, Teams, OneDrive) in a multi-user environment. Hands-on expertise in deploying, diagnosing, and maintaining Windows 11 operating systems and associated hardware (desktop … and management. A logical, methodical approach to complex problem-solving and a relentless commitment to service excellence. Desirable Attributes The ideal candidate would also bring: Relevant vocational certification (e.g., Microsoft 365 Certified: Modern Desktop Administrator, CompTIA). Experience with network fundamentals (router configuration, firewall concepts, access points). Previous experience in the health, social care, or charity More ❯

Full UK driving licence and right to work in the UK Key Responsibilities Deliver high-quality 1st/2nd line support and resolve technical issues across multiple sites. Administer Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive). Deploy and secure desktops, laptops and mobile devices (Windows 11). Support digital improvement projects and infrastructure upgrades. Maintain clear … technical documentation and user guides. Essential Skills Experience in IT support (1st/2nd line). Strong Microsoft 365 administration skills. Hands-on experience with Windows 11 and hardware troubleshooting. Clear communication with technical and non-technical users. Logical, proactive problem-solving approach. Desirable IT certifications (Microsoft 365, CompTIA). Basic networking knowledge. Experience More ❯