2 of 2 Permanent Root Cause Analysis Jobs in Plymouth

with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios Proactively identify and raise methods of improving team efficiency and procedures to improve support ...

monthly releases, ensuring coverage of critical workflows. Collaborate with Product, Engineering, and Customer Service to define quality standards and acceptance criteria. Document defects, support root cause analysis, and verify fixes. Guide teams on QA best practices and contribute to a well-governed software development lifecycle. Technical Skills ...