2 of 2 Permanent Root Cause Analysis Jobs in Plymouth

nCino vendor and internal technical resources for updates, support, and issue resolution. Advocate on behalf of the business on impact, recovery, severity and closure of production outage and incident root cause analysis. Work with internal and external stakeholders to resolve system errors, transaction failures, and user concerns. Coordinate investigation and resolution of system or data load performance issues More ❯

and resolve problems involving platform functionality, integrations, and performance. Support and mentor Tier 1 and Tier 2 teams to facilitate effective incident resolution and a smooth escalation process. Conduct root cause analysis and provide strategic recommendations to improve platform stability and prevent recurring issues. Partner with engineering and development teams to escalate software bugs or enhancement requests More ❯