2 of 2 Permanent User-Centered Design (UCD) Jobs in Plymouth

ways of working. The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. You'll work closely with delivery teams, service designers, and senior stakeholders to embed user-centred … design principles across programmes. Key Responsibilities Include: Planning and conducting qualitative and quantitative research, including interviews, surveys, usability testing, and field studies Analysing and synthesising research findings into clear, actionable insights Creating personas, user journeys, and experience maps to inform service design Advising ...

needs and evidence, not assumptions. The role These roles sit within HMLR's Digital, Data and Technology Directorate , working in multidisciplinary teams across design, technology and policy. As a User Researcher, you'll help ensure services are designed around the people who use them. … research involving users with diverse needs and abilities HEO - User Researcher Lead research for smaller services or components of larger programmes Design and deliver research plans using appropriate methodologies Analyse and synthesise findings into actionable insights Build trusted relationships with stakeholders and advocate for user ...