1 of 1 Permanent Collaborative Working Jobs in Pontefract

and learners to learn. As one of a team of Mobile IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is … troubleshooting and supporting users who may not necessarily have IT backgrounds. We can offer you a competitive salary + Benefits + Car Allowance Responsibilities This role is part time working 3 days a week. Working as part of a wider onsite services IT team, the role provides opportunity for future progression and personal development for self-motivated employees … issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate. Able to work well with remote teams and build strong working relationships. Skills Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets. Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment. Basic wired More ❯