Application Support Engineer
poole, south west england, United Kingdom
Peaple Talent
Peaple Talent have partnered with a market leading software company based in Poole who are expanding their support function and are recruiting for application support Engineers. You will be working within a fantastic team who are responsible for the support and investigation and management … of support tickets, resolve where possible and triage issues, ensuring tickets are processed and resolved adhering to customer SLAs and high service quality. Within this role there will be occasional on site visits so driving license and access to own vehicle is essential. Ke y Accountabilities Ownership and … Technical & Application support experience Experience working in an ITIL-based team Experience working within strict customer SLAs High competency in MS Office applications; Word, Excel, Outlook etc. Desirable Professional Skills/Experience Experience working within software development environments Understanding/experience of technical language XML/CSV More ❯
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