Account Manager
Poole, England, United Kingdom
Peaple Talent
pivotal role in enabling the business to grow and deliver exceptional service to clients. This includes providing high-quality administrative support to the sales team, managing day-to-day client relationships, and ensuring customers receive maximum value from the company’s software solutions. The Sales Support Administrator/Account Manager will act as a key point of contact for … clients, while also supporting internal teams with accurate reporting, pipeline management, and process improvements. The role requires excellent organisation, strong communication skills, and a proactive approach to building client satisfaction and retention. Key Responsibilities: Act as the first point of contact for customer queries, providing timely and professional responses. Support the sales team with administrative tasks including CRM updates … order processing, and reporting. Manage and nurture client relationships to drive satisfaction, retention, and upsell opportunities. Coordinate and schedule client meetings, demos, and follow-up activities. Maintain accurate sales records, ensuring data integrity across systems. Collaborate closely with sales, marketing, and customer success teams to ensure a seamless client experience. Assist in preparing proposals, presentations, and client More ❯
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