SAS is advantageous Experience with Power Platform tools, including PowerApps, Power Automate, and DAX/M languages in Power BI Previous involvement in reporting and analytics for CRM and ERP systems. · · In this role, you will harness data from across the organisation to generate actionable insights that drive strategic decision-making, enhance risk management, and improve operational efficiency. Reporting to More ❯
and drives them to resolution. Personable, communicative, and great at working with others. Known for your attention to detail and methodical problem-solving. Experience with Business Central or similar ERP systems is highly desirable, along with knowledge of Microsoft 365/SharePoint, FileMaker, or Zendesk. Benefits include:- Perkbox Aviva Pension 5% matched 1 Hour Lunch break Free Parking Staff Discounts More ❯
fulltime position in Poole An exciting new opportunity is available to join my clients established team, supporting systems across the business. The successful candidate will have experience with an ERP system as a Superuser. We are looking for a proactive and detail-oriented individual play a key part in maintaining the smooth operation of ERP Applications across our group of … businesses, managing support tickets, collaborating with internal teams and external suppliers on user support, user testing, and system integration. This is a great opportunity to utilise your ERP knowledge and train as an Application Support Analyst. Comprehensive onboarding and ongoing training will be provided. This position is based on-site at our Head Office in Poole, Dorset. The role requires … maintain clear, timely status updates Integration Monitoring & Resolution Monitor and action system and data integration errors across group companies (e.g. order imports, shipment/receipt confirmations, stock updates between ERP and WMS, exports/imports between core apps). Investigate root causes, liaise with relevant departments, and oversee fixes. Coordinate with stakeholders to correct data at source and implement guardrails More ❯
and collaborate with internal teams and external suppliers. Key Responsibilities: Triage and manage support tickets across multiple applications, escalating issues as needed Monitor and resolve system integration errors between ERP, WMS, and other core systems Assist with change requests, bug tracking, and user acceptance testing Support end users across Finance, Operations, and other departments Coordinate with 3rd party suppliers to … Understanding of system integrations and data flows Excellent problem-solving and troubleshooting skills Strong communication and customer support mindset Ability to prioritise effectively in a ticket-driven environment Desirable: ERP support experience (Business Central/NAV) Experience with Microsoft 365/SharePoint, FileMaker Familiarity with support systems (HaloITSM, Zendesk) This is an on-site role in Poole , with occasional travel More ❯