IT Support Engineer / Field Engineer (MSP)
- Hiring Organisation
- Pivotal Recruit
- Location
- Bristol and North Somerset, Portishead, Somerset, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £42000/annum
environments (Azure AD, Intune, security, licensing) Supporting Windows and macOS environments Installing, configuring, and troubleshooting networks (routers, switches, WiFi, VPNs) Deploying and supporting Ubiquiti UniFi solutions Carrying out proactive MSP tasks (patching, monitoring, maintenance via RMM tools) Working to and managing SLAs, ticket quality, and prioritisation Maintaining documentation … prioritisation Solid Microsoft 365 stack (Azure AD/Entra ID, Intune, Exchange Online) Strong knowledge of Windows, macOS, and networking fundamentals Experience with Ubiquiti UniFi (desirable) Strong troubleshooting and analytical skills Confident, professional communicator with customers (technical & non-technical) A cyber security-first mindset Full UK driving licence · What ...