IT Service Desk Team Leader
- Hiring Organisation
- Randstad Delivery (GBS)
- Location
- Portsmouth, Hampshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 per annum
Experience: Previous experience in a Team Lead, Senior Analyst, or Supervisory role within an IT support environment. Technical Knowledge: Proficient in supporting Windows/macOS environments, Microsoft 365, Active Directory, and basic networking (TCP/IP, VPNs). ITIL Framework: A solid understanding of ITIL foundation principles (Incident, Request ...