Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
DHCP, DNS etc). Experience leading projects and working as part of a team including preparing and presenting designs to a high standard. Experience with Windows server, AD, exchange SharePoint, group policy. It would be great if you had: Familiarity with industry standard frameworks in project management and architecture (Prince2, TOGAF etc). Cisco Unified Communications, and ideally More ❯
IT support function. You’ll provide technical support to 30–50 users across office and remote environments, assist with systems administration, and contribute to infrastructure improvements within a Microsoft-focused environment. Key Responsibilities Provide 1st and 2nd line support to internal users (remote and office-based). Install and configure hardware, software, and peripherals. Administer Microsoft 365, including user management, Active Directory, Exchange, and security groups. Support rollout and adoption of new applications and systems. Diagnose and resolve technical issues across network, devices, and printing. Maintain and manage IT tickets, ensuring timely resolution and user satisfaction. Deliver user training and produce clear documentation (FAQs, guides, wikis). Assist in maintaining IT policies … configuration. Collaborate with remote teams in the UK and internationally. Required Skills & Experience 1–2 years in a desktop support, IT support, or systems admin role. Experience with Microsoft 365 admin tools (AD, Exchange, SharePoint). Strong troubleshooting skills and familiarity with remote support tools. Good communication skills and a proactive, user-focused approach. Relevant qualifications More ❯
Engineer Office based in Havant Salary - from £30,000 - £35,000 This 2 nd Line Support Engineer/Second Line Support Engineer is an opportunity for a seasoned Microsoft 365 specialist with a passion for technology to join a growing MSP supporting their clients to deliver a transformative, modern workplace environment. Package Salary from … days paid holiday + Bank holidays Pension Scheme 2 nd Line Support Engineer/Second Line Support Engineer Responsibilities: Managing deployment and administration of Microsoft 365 Product components (e.g. Azure, Intune/Endpoint, Exchange, OneDrive, SharePoint, Teams, Groups). Administration, support, and configuration of Microsoft 365 for our customers. Supporting their Service Desk functions … and dealing with customer tickets proactively and within the agreed SLA. Ensuring the operational health of their Microsoft 365 environments; and some on-premises environments; including security, availability, performance, interoperability, and reliability. Build out the configuration and manage the rollout of corporate systems, including Microsoft Endpoint for device management. 2 nd Line Support Engineer/Second More ❯
