Quality Performance Analyst
- Hiring Organisation
- wild recruitment
- Location
- Portsmouth, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £36,000 per annum
Quality Performance Analyst Portsmouth | £30,000-£36,000 | Office based My client is a SaaS provider specialising in technology that supports real-time customer engagement, offering tools that help businesses manage online enquiries and improve the overall customer experience. We are supporting the search for a Quality Performance Analyst ; someone with contact centre or insurance QA/leadership experience to take ownership of customer interaction quality across calls, live chat and email. This is a brand-new role where you'll work closely with senior leadership, act as the key link with our outsourced contact centre ...