3 of 3 Permanent Service Delivery Manager Jobs in Portsmouth

Description Job Title: NDH(D) Service Delivery Manager Contract: 12-month contract (potential for extension) Security: SC required or ability to obtain Purpose of the Role The Service Delivery Manager supports the delivery and continuous improvement of the NDH(D) service in alignment with ITIL v3 and Defence/public‐sector governance standards. The role ensures that the service is delivered efficiently and to agreed OLA and KPI levels, that performance is monitored, and that service improvements are implemented to meet evolving customer needs and the strategic direction ...

shared parental leave and caregiving Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Service Delivery Manager, UK - National Messaging We deliver the expertise, technology and equipment for Airbus Defence & Space products – We pioneer sustainable aerospace … support processes that include incident, problem, change, configuration, and event management with a proven “user-centric” approach to business operation You will ensure that service agreements with the provider are observed and concluded. You will analyse service KPIs (Key Performance Indicators) and user feedback to propose and implement ...

Airbus Defence and Space Limited in the UK is seeking a Service Delivery Manager for National Messaging. The role focuses on reliability, security and performance for a 5K-user environment, with ITIL-based processes and strong vendor governance. You will collaborate with product teams to shape ...