1 of 1 Permanent Support Technician Jobs in Portsmouth

Customer Support Technician - 1st Line Support Location: Havant, Portsmouth (office-based, full-time) - candidates must be based and eligible to work in the UK We are supporting a growing IT consulting and solutions provider that works with businesses across the UK in delivering modern cloud and infrastructure support. They are looking for a Customer Support Technician (1st Line Support) to join their team. In this role, you will be the initial contact for technical inquiries, taking ownership of user issues handling 1st line fixes and escalating more complex cases to the wider engineering team when required. Role Overview: Respond to incoming support requests Deliver clear, professional customer service Troubleshoot and resolve common 1st More ❯