3rd Line Support Engineer
- Hiring Organisation
- Russell Taylor CDI
- Location
- Prescot, Merseyside, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
Support Engineer , youll take on a senior technical position, acting as the escalation point for complex issues while playing a key role in driving continuous improvement across the IT landscape. This is a varied role balancing hands-on troubleshooting with project involvement and system optimisation. Youll also … final escalation point for high-impact or complex incidents Diagnose and resolve root causes, not just surface-level issues Contribute to problem management and continuous service improvement Support and mentor 1st and 2nd Line Engineers Collaborate with stakeholders to align IT services with business needs Assist with ...