1st & 2nd Line Support Technician
- Hiring Organisation
- Cummins Mellor
- Location
- Preston, Lancashire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
continue growing the business and re-invest profits into refreshing our product range and improving infrastructure and we are looking for a 1st & 2nd Line Support Technician. The Responsibilities... To provide 1 st & 2 nd line support to users … hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software/hardware supplier where necessary. To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing ...