Desktop Support Engineer
- Hiring Organisation
- Cummins Mellor
- Location
- Preston, Lancashire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
invest profits into refreshing our product range and improving infrastructure. Due to growth we are looking to ad an additional head to our IT Support team. The Role... To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. This includes … escalating internally or redirecting support requests to the software/hardware supplier where necessary. To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support ...