2 of 2 Permanent IT Support Jobs in Preston

1st Line Support Engineer lytham Permanent Adecco are privileged to be recruiting on behalf of this nationally recognised company. Full training is available but you will need to be passionate about technology and helping others? This role would suit a you if you have a minimum of 2 years IT related work experience and are looking for a … new challenge. We are on the lookout for a dedicated IT Support Engineer on a permanent basis. As an IT Support Engineer, you'll be the go-to tech guru, ensuring systems and hardware equipment runs smoothly and efficiently. Providing Technical Support: Serve as the first point of contact for internal staff needing assistance with … hardware and software issues.Troubleshooting: Identify, diagnose, and resolve technical issues, from basic user problems to more complex network challenges.System Maintenance: Conduct regular maintenance and updates on our IT infrastructure to ensure optimal performance.User Training: Offer training sessions and create user documentation to help our team maximise their technology use.Collaborating: Work closely with other departments to understand their IT More ❯

have a passion to continue growing the business and re-invest profits into refreshing our product range and improving infrastructure. The Role... To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software/hardware supplier where necessary. To manage … and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support calls and ensuring messages are passed on to the relevant people. Maintaining the IT Departments technical documentation, guidelines and procedures to ensure they are … and to keep knowledge up to date with current technology. Ability to handle confidential information. Good communication skills, even when under pressure. Attention to detail. Ability to follow established IT policies and procedures. Willingness to develop role as business grows. Good analytical and problem-solving skills. Ability to manage own workload and prioritise jobs appropriately. Ability to research unfamiliar More ❯