4 of 4 Permanent ITSM Jobs in Preston

UI policies, ACL's, data policies, UI scripts Lead and participate in development effort of solutions in three (3) or more of the following specializations: -ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or More ❯

documentation and maintenance practices Replacing faulty hardware components (switches, access points, peripherals) when required Providing professional updates to customers on incidents, problems, and changes via phone and email Maintaining ITSM systems with high-quality work notes Participating in an on-call rota to provide onsite support for P1 and P2 incidents, including hardware replacement where necessary Engaging with third-party More ❯

of working under pressure, being able to effectively manage multiple pieces of work and ensuring actions are completed in a timely manner. Demonstrate working experience and knowledge of IT Service Management and the ability to undertake standard IT service management duties for example incident, problem and change management plus managing Service Level Agreements (SLA's) and Key Performance Indicators (KPI More ❯

We're partnered with a leading digital transformation consultancy to hire an experienced ServiceNow Technical Lead to support enterprise-level delivery projects across ITSM, ITOM, and custom ServiceNow applications. Role Overview: You'll take ownership of the technical direction, design, and delivery of ServiceNow solutions. The role involves leading development teams, working closely with architects and project managers, and ensuring … best practice and customer requirements. Key Responsibilities: Lead technical design sessions and oversee solution implementation Act as the primary technical authority on ServiceNow development Provide hands-on expertise across ITSM, ITOM, and custom applications Collaborate with business and technical stakeholders to define requirements Ensure quality assurance, code reviews, and adherence to platform governance Guide and mentor development teams to deliver … Skills & Experience: Proven experience as a ServiceNow Technical Lead or Senior Developer Strong understanding of ServiceNow architecture and module configuration Expertise in scripting (JavaScript, Glide, APIs, IntegrationHub) Experience with ITSM and ITOM modules (CMDB, Discovery, Event Management) Excellent stakeholder communication and leadership ability ServiceNow certifications (CSA, CAD, CIS – ITSM/ITOM) are advantageous Contract Details: Remote UK 6-month initial More ❯