1 of 1 Permanent Impact Analysis Jobs in Preston

ensures effective coordination of incident response activities, maintains clear and timely communication with internal stakeholders and clients, and drives continuous improvement through root cause analysis and incident trend reporting.Key ResponsibilitiesIncident Management & CoordinationLead the management of business incidents from identification through to resolution and closure.Coordinate cross-functional teams (operations … suppliers, and stakeholders) to restore service as quickly as possible.Ensure incidents are prioritised appropriately based on business impact, risk, and customer detriment.Maintain control and oversight during live incidents, including facilitating incident calls/bridges and decision-making.Stakeholder & Client CommunicationAct as the primary point of contact for incident-related communication ...