IT Support Technician
- Hiring Organisation
- Cummins Mellor Recruitment
- Location
- Ribbleton, Preston, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £30,000 per annum, Inc benefits
growing the business and re-invest profits into refreshing our product range and improving infrastructure. The Role... To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software/hardware … supplier where necessary. To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support calls and ensuring messages are passed on to the relevant people. ...