3 of 3 Permanent Microsoft Jobs in Rayleigh

easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will ...

line with agreed service levels. Supporting the implementation and ongoing management of a new ITSM helpdesk and change management platform. Maintaining and supporting Microsoft Azure environments and infrastructure. Managing user lifecycle activities, including onboarding, offboarding, hardware deployment and user access. Working closely with internal stakeholders to improve IT processes … similar leadership role. Strong working knowledge of ITIL frameworks and ITSM best practices. Experience implementing or supporting ITSM/helpdesk platforms. Knowledge of Microsoft Azure infrastructure, including cloud migration and Azure Landing Zones. Experience working within a regulated environment with a strong understanding of security, device management and access ...

first and second-line IT support for staff and students. Install, configure and maintain PCs, laptops, tablets and other IT equipment. Troubleshoot hardware, software, Microsoft 365 and user account issues. Support classroom technology, including interactive displays, AV equipment and printers. Manage and prioritise helpdesk tickets, escalating complex issues where … maintain secure, reliable IT systems. What We're Looking For Minimum 2 years' experience in an IT support role. Strong knowledge of Windows, Microsoft 365 and general hardware/software troubleshooting. Excellent communication and customer service skills. Ability to prioritise workloads and solve technical issues efficiently. A proactive, organised ...