2 of 2 Permanent Business Process Analyst Jobs in Reading

Business Process Analyst/Business Data Analyst/Process Mapping The Business Process Analyst will support the Product and Technical team by assisting in business process analysis and requirements definition specifically within the Automotive Aftersales industry. The role involves gathering, analysing, and interpreting business requirements alongside business … Dealerships. The ideal candidate will have strong analytical skills, a keen interest in the automotive industry, and the ability to work collaboratively in a fast-paced environment. Key Responsibilities Business Process Analysis: • Assist in documenting and analysing current business processes, identifying areas for improvement • Collaborate with various departments to gather requirements and suggest enhancements. • Work with cross … support and assisting in project documentation • Assist in the implementation of new systems, tools, or processes • Conduct thorough User Acceptance Tests to ensure Product changes are delivered as per business requirements • Provide documentation and operational support post implementation of changes Data Analysis & Reporting: • Collect and analyse data related to sales, market trends, customer behaviour, and product performance • Assist in More ❯

Business Analyst/Business Process Analyst/Product Support/Software/SAAS/Service/Helpdesk/Client Support/Project Support/Key Responsibilities • Looking for a product support focused "Business Process analyst" who has a blend of technical (SaaS/Software) and and business facing skills. • Respond to … to requirements • Track and Close tickets in the in-house ticketing system (Zoho for now) • Maintain related documentation • Report support KPIs to the Operation managers to ensure continuous improvement process • Contribute to product improvement process Integration Projects Support • Participate in project meetings, providing analytical support and assisting in integration project documentation • Assist in the implementation of new systems … Liaise with the third parties partners to ensure project are managed in line with plan in budget • Conduct thorough User Acceptance Tests to ensure integration are delivered as per business requirements • Provide documentation and operational support post implementation of changes Assist in documenting and analysing current integration processes, identifying areas for improvement • Work with cross functional teams to drive More ❯