1 of 1 Permanent CRM Analyst Jobs in Reading

Customer & CRM Analyst | Hybrid – West Berkshire Reports to: Head of Data & Insights An opportunity to join a well-established, direct-to-consumer wine retailer at a pivotal point in their data journey. This role is all about bringing customer insights to life and helping shape smarter CRM decisions across three well-known brands. The Business A … for wine lovers, and the benefits ensure that you won't miss out on a sample or two! The Situation This new role is the first dedicated Customer/CRM Analyst position – a crucial step in better understanding and engaging their large customer base. You'll join a team that also includes an eCommerce Analyst and a Product/Merchandise Analyst. The role will sit at the heart of the commercial team , working across CRM, Finance, BI, and Insight functions. The Role This is a hands-on analytics role , owning how campaign and customer insights are generated and used to inform decision-making. You’ll work across key areas such as segmentation More ❯